Automotive BDC Representative Job Description Template
Our company is looking for a Automotive BDC Representative to join our team.
Responsibilities:
- Utilize CRM tracking system daily;
- Present initial financing options based on customer needs;
- Provide customers with initial product information and direct them to the appropriate dealership resources;
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates;
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
- Follow up with leads that are not ready to make an appointment or no-show.
Requirements:
- Willing to submit to a pre-employment background check & drug screen;
- Prompt and courteous;
- Must have strong computer skills;
- Enthusiastic personality;
- Team player attitude.