Business Development Center Representative Job Description Template
Our company is looking for a Business Development Center Representative to join our team.
Responsibilities:
- Administer target emails, campaigns, and newsletters;
- Turnover deals that involve internet customers;
- Provide updated marketing pricing data to management and other staff members;
- Navigate though multiple computer programs effectively;
- Must be able to contribute to positive team environment;
- Handle leads and appointment setting;
- Maintaining daily contact target/appointment target;
- Exceptional customer service & professionalism;
- Set appointments for prospective and current customers to meet with a member of the sales or service team;
- Follow-up with existing customers;
- Responsible for upcoming Events;
- Resolve and manage dealer’s reputation issues;
- Product knowledge/function is key with all the different vehicles on a daily basis;
- Handles inbound phone inquiries and internet requests;
- Follow-up with prospective customers.
Requirements:
- Cold calling/Call center skills;
- You as the Representative must have the ability to instantly build rapport with the customer;
- Strong organizational skills with the ability to multitask and meet daily goals;
- You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment;
- A friendly/professional demeanor with excellent written and oral communication skills;
- Self-motivated and energetic;
- Follow up with customers effectively;
- Must be able to perform the physical duties associated with this position;
- Strong computer and internet skills, including Microsoft Office suite;
- Strong organizational and time management skills;
- Excellent telephone skills;
- Neat, clean, and professional appearance;
- Must have an impressive work-ethic;
- Helpful attitude and friendly demeanor;
- High School Diploma or GED.