Front Desk Sales Associate Job Description

Front Desk Sales Associate Job Description Template

Our company is looking for a Front Desk Sales Associate to join our team.

Responsibilities:

  • Assists in maintaining professional front desk and reception area;
  • Establish relationships with members and guests to grow and retain a client base;
  • Help clients understand the benefits of regular massage, skin care and stretch;
  • Assists in maintaining cleanliness of therapy rooms, common areas and store room;
  • Needs to be able to work flexible hours including nights and weekends;
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive;
  • Various duties and projects as assigned by Clinic Management.

Requirements:

  • Follow proper filing procedures/file maintenance;
  • Team player;
  • Communicate sales promotions and service options with clients;
  • Promote health/wellness benefits of massage therapy;
  • Maintain a professional and clean work environment & appearance;
  • Membership education and sales – including sales goals and incentives;
  • Perform various other duties as assigned;
  • Provide excellent customer service to members/guests;
  • Answer phones, book appointments, sell memberships, gift cards and upgrades;
  • Must have proficient computer skills;
  • Must be fluent in English and have excellent communication skills via in person, phone and email;
  • Ability to learn and use the Club Ready software system;
  • Excellent sales, communication, and customer service skills required;
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail;
  • Ability to stand or sit for up to 8 hours throughout the workday.