Front of House Staff Job Description

Front of House Staff Job Description Template

Our company is looking for a Front of House Staff to join our team.

Responsibilities:

  • Could include, some, all or none of the duties. The exact position will be determined post interview;
  • Prepare checks that itemize and total meal costs and sales taxes;
  • Help food preparation staff when necessary;
  • Pre & post shift responsibilties;
  • Engage with customers in a friendly manner;
  • Take food and drink orders from customers accurately and with a positive attitude;
  • Collect payments from tables;
  • Knowledge of the menu, with the ability to make suggestions;
  • Ensure tables are enjoying their meals and take action to correct any problems;
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Requirements:

  • Ability to work in a fast-paced work environment and deliver orders in a timely manner;
  • Resy experience is a plus;
  • Toast experience is a plus;
  • Able to handle money accurately and operate a point-of-sale system;
  • A positive attitude and ability work well under pressure with bussers, cooks and other staff;
  • Experience providing excellent customer service in a fast-paced environment;
  • Able to perform high-quality work while unsupervised.