Front of House Staff Job Description Template
Our company is looking for a Front of House Staff to join our team.
Responsibilities:
- Could include, some, all or none of the duties. The exact position will be determined post interview;
- Prepare checks that itemize and total meal costs and sales taxes;
- Help food preparation staff when necessary;
- Pre & post shift responsibilties;
- Engage with customers in a friendly manner;
- Take food and drink orders from customers accurately and with a positive attitude;
- Collect payments from tables;
- Knowledge of the menu, with the ability to make suggestions;
- Ensure tables are enjoying their meals and take action to correct any problems;
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Requirements:
- Ability to work in a fast-paced work environment and deliver orders in a timely manner;
- Resy experience is a plus;
- Toast experience is a plus;
- Able to handle money accurately and operate a point-of-sale system;
- A positive attitude and ability work well under pressure with bussers, cooks and other staff;
- Experience providing excellent customer service in a fast-paced environment;
- Able to perform high-quality work while unsupervised.