Inside Sales Agent

Inside Sales Agent Job Description Template

Our company is looking for a Inside Sales Agent to join our team.


  • Prospect for new clients on a daily basis;
  • Track all key business activities;
  • Set up an “Ideal Week” that blocks time for activities designed to reach goals;
  • Call past clients and your sphere of influence to ask for referrals;
  • Manage contact database system;
  • Measure conversion ratios and meet performance benchmarks;
  • Do 5-10 hours of lead follow-up per week;
  • Manage 50+ new leads each week & work existing leads to convert into buying/listing appointments;
  • Attend weekly mobile open meetings with Leasing Manager and President and share the statistical data/ideas for improvements;
  • Hold weekly coaching sessions for the agents. (training on this provided by leadership);
  • Follow up consistently on lead progress with agents, providing support/coaching and holding them accountable;
  • Work alongside our Sales Manager, Leasing Manager, Operations Manager and C level executives in creating a solid lead conversion game plan;
  • Continue to look and test other lead sources with the assistance and guidance of the leasing manager;
  • Provide statistical data/feedback to the company and the agents.


  • Knowledge of managing prospects and customer follow-up through a CRM;
  • Stellar organizational and time management skills;
  • Strong communication written and verbal communication skills. Great phone rapport with the ability to build solid relationships;
  • NY Real Estate License is a plus;
  • 2-5 years of experience in a fast-paced, high-volume sales role;
  • NY Real Estate Experience is a plus;
  • Ability to learn and internalize scripts and dialogues;
  • Proven track record of successful sales experience.