Parts Counter Job Description Template
Our company is looking for a Parts Counter to join our team.
Responsibilities:
- Handle cash, credit card, and other purchasing transactions;
- Operate the electronic and paper cataloging system to retrieve up to date parts information;
- Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders;
- Effectively communicate features, benefits, and warranty policy information to customers;
- Provide exceptional customer service to all store customers;
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times;
- Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering;
- Pull and prepare inventory orders for customer pick up or delivery;
- Assisting customers;
- Ordering/restocking parts.
Requirements:
- Auto parts knowledge and experience preferred;
- Automotive background a PLUS;
- Able to adjust and adapt to changes;
- Must pass background and drug screen;
- Computer Literacy, knowledge of word and excel;
- Strong understanding of parts required;
- Fleet Sales experience is a plus;
- Valid driver’s license;
- Must be able to follow directions;
- Excellent customer service. Able to communicate and interact in a positive and professional manner;
- Basic Computer skills;
- Knowledge of rental equipment;
- Prefer experience in the rental industry;
- Sales experience preferred;
- Good interpersonal skills.