Renewals Manager

Renewals Manager Job Description Template

Our company is looking for a Renewals Manager to join our team.

Responsibilities:

  • Work closely with Finance and Legal teams to ensure all contracts are accurate;
  • Leverage the renewal activity to promote upsells alongside Account Executives;
  • Partner with field sales and customer success to sell multi-year subscription renewals, upselling and demonstrating business value of our subscription;
  • Maintain a 4-month rolling forecast and track sales activity in SFDC;
  • Directly negotiate all terms with client procurement teams;
  • Prepare proposals, including renewal rate calculations, and contract preparation;
  • Strategize with the Customer Success Manager and Account Executive on different renewal scenarios for each client;
  • Respond to questions from Customer Success Managers, Account Executives and UFB leadership on any aspect of the renewal;
  • Proactively report to senior management on the portfolio of accounts, focusing on goal attainment and recommended course corrections.

Requirements:

  • Excellent computer skills including Excel and Salesforce;
  • Great attention to detail;
  • Constantly looking to learn and improve;
  • Ability to manage a large number of active accounts and identify problems, opportunities and provide solutions for each of them;
  • Business information / visualization industry experience is a plus;
  • Make well-informed decisions with minimal oversight;
  • Strong interpersonal skills. Must be able to negotiate and problem solve;
  • 2+ years experience in a, Sales, Renewal, or Account Manager role at a SaaS company;
  • Possess high degree of honesty, integrity and ability to maintain confidentiality;
  • Ability to organize, prioritize, complete activities and meet deadlines on a daily basis;
  • Requires strong oral and written communication skills (with two years experience working with external clients);
  • Bachelor’s Degree (an advanced degree preferred) or equivalent experience with a minimum 10 years relevant work experience;
  • Must be self-motivated, goal oriented and able to work independently;
  • Comfortable in a fast-paced, high-growth environment.