Renewals Manager Job Description Template
Our company is looking for a Renewals Manager to join our team.
Responsibilities:
- Work closely with Finance and Legal teams to ensure all contracts are accurate;
- Leverage the renewal activity to promote upsells alongside Account Executives;
- Partner with field sales and customer success to sell multi-year subscription renewals, upselling and demonstrating business value of our subscription;
- Maintain a 4-month rolling forecast and track sales activity in SFDC;
- Directly negotiate all terms with client procurement teams;
- Prepare proposals, including renewal rate calculations, and contract preparation;
- Strategize with the Customer Success Manager and Account Executive on different renewal scenarios for each client;
- Respond to questions from Customer Success Managers, Account Executives and UFB leadership on any aspect of the renewal;
- Proactively report to senior management on the portfolio of accounts, focusing on goal attainment and recommended course corrections.
Requirements:
- Excellent computer skills including Excel and Salesforce;
- Great attention to detail;
- Constantly looking to learn and improve;
- Ability to manage a large number of active accounts and identify problems, opportunities and provide solutions for each of them;
- Business information / visualization industry experience is a plus;
- Make well-informed decisions with minimal oversight;
- Strong interpersonal skills. Must be able to negotiate and problem solve;
- 2+ years experience in a, Sales, Renewal, or Account Manager role at a SaaS company;
- Possess high degree of honesty, integrity and ability to maintain confidentiality;
- Ability to organize, prioritize, complete activities and meet deadlines on a daily basis;
- Requires strong oral and written communication skills (with two years experience working with external clients);
- Bachelor’s Degree (an advanced degree preferred) or equivalent experience with a minimum 10 years relevant work experience;
- Must be self-motivated, goal oriented and able to work independently;
- Comfortable in a fast-paced, high-growth environment.