Residential Leasing Consultant Job Description Template
Our company is looking for a Residential Leasing Consultant to join our team.
Responsibilities:
- Prepare move-in / move-out notices, inspections or procedures;
- Prepare leasing documents;
- Greet visitors (residents, future residents and internal team members);
- Prepare service requests;
- Manage lease renewal process;
- Plans and coordinates events;
- Answer inquiries by phone and email;
- Records visitor traffic, leasing status and community complaints;
- Prepare refreshments;
- Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate;
- Respond timely to all calls, emails and site visits;
- Seek out new residents by creative marketing techniques;
- Prepare and submit application materials for approval;
- Follow up with prospects after viewing homes or submitting applications;
- Follow up with all leads and prospects that did not lease.
Requirements:
- Ability to write correspondence and/or reports accurately in a concise and detail manner;
- Familiar with Fair Housing leasing practices;
- One year prior experience working in a residential leasing capacity;
- Ability to read, analyze and interpret lease agreements, market data, financial reports and/or legal documents;
- Familiar with Yardi or similar software application;
- Familiar with Nexus Payables or similar software application;
- Must possess a valid state-issued driver’s license;
- High School Graduate required; Bachelor’s Degree preferred;
- Ability to effectively present information to visitors, tenants, vendors, contractors and other employees of the organization;
- MS Office including Excel, Word, PowerPoint, Outlook;
- Ability to communicate effectively both in writing and verbally;
- Ability to work day, weekend, and evening hours as required;
- Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media.