Sales Agent researches various published sources to create list of prospects to contact for marketing purposes. May require a bachelor’s degree or its equivalent and 0-2 years of experience in the field or in a related area. Being a Sales Agent is familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Additionally, Sales Agent performs a variety of complicated tasks. Typically reports to a supervisor/manager. A limited degree of creativity and latitude is expected.
Sales Agent Job Description Template
Our company is looking for a Sales Agent to join our team.
Responsibilities:
- Communicate with Insurance Adjusters about the life cycle of each claim;
- Develop positive working relationships with clients;
- Respond to clients’ questions and complaints;
- Approach clients via cold calling and direct mail to inquire about their insurance situations and future needs;
- Explain the differences in policy specifics so clients can make informed decisions about their purchases;
- Assist with obtaining underwriting approval;
- Offer optional products to meet customer wants and needs;
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges;
- Use company approved sales and service techniques when determining customer needs;
- Assist customers by effectively resolving all customer service issues;
- Review all charges at the time of vehicle return;
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc;
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required;
- Prepare the Rental Agreement Folder with all required information;
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
Requirements:
- Able to establish and maintain cooperative working relationships with internal and external Customers;
- Ability to conduct oneself in a professional, ethical and unbiased manner at all times;
- Basic math skills;
- Able to clearly explain the product and sales contract;
- Ability to operate general office machinery (i.e. computer, copy machine, fax machine, etc.);
- Excellent customer service skills;
- Able to effectively perform job duties with frequent interruptions and/or distractions;
- Ability to take initiative and effectively adapt to changes;
- Exceptional customer service skills;
- Outstanding written and verbal communication skills;
- Must be at least 18 years of age;
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required;
- Must have a minimum of 1 year of direct sales experience;
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future;
- Must be able to work at the Pittsburgh International Airport.