Sales Associate/Cashier Job Description Template
Our company is looking for a Sales Associate/Cashier to join our team.
Responsibilities:
- Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards;
- Ability to combine amazing customer service with strong sales skills;
- Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
- Accurately and efficiently ring on registers and maintain all cash at registers;
- Answer phone calls;
- Bagging or wrapping purchases to ensure safe transport;
- Maintaining a clean workspace;
- Following all store procedures regarding coupons, gift cards, or the purchase of specific items;
- Cleans and empties trash containers;
- Provides fast and efficient service;
- Assumes other duties and responsibilities as assigned;
- Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws, and stirrers;
- Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method;
- Complete bad merchandise form;
- Rings customer sales using an electronic cash register.
Requirements:
- Helpful, courteous approach to resolving complaints;
- High school diploma or equivalent;
- Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service;
- High level of energy with strong customer service skills;
- Customer service or Cashier experience;
- Attention to detail;
- Basic math and computer skills;
- Ability to handle transactions accurately and responsibly;
- Communication Skills;
- Basic math skills.