The Senior Sales Engineer assesses potential application of company products or services and offers solutions that meet customer needs. Generates new business and ensures growth of existing accounts. Being a Senior Sales Engineer provides technical training to clients and communicates customer feedback for future product developments. Researches and presents reports showing potential customers the cost benefit of purchasing company products or services. In addition, Senior Sales Engineer uses technical knowledge of product offerings to support and build sales. Requires a bachelor’s degree in area of specialty. Typically reports to a manager or head of a unit/department. Working as a Senior Sales Engineer typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.
Senior Sales Engineer Job Description Template
Our company is looking for a Senior Sales Engineer to join our team.
Responsibilities:
- Design custom Affirm solutions based on a Merchant’s business priorities and technical capabilities;
- Develop pre-sales support material and documentation for new products and features;
- Deliver presentations to prospect technical/management teams to articulate Unitrends Products and Services value proposition;
- Other duties as assigned;
- Compiles pre-sales document generation, proposals, statements of work, and supporting documentation;
- Project managing large merchants’ accounts and overseeing the entire process from merchant interest until the account goes live;
- Being a trusted advisor for merchants;
- Signs off on technical feasibility of Unitrends solutions in customer environment;
- Support Sales and Marketing efforts at events;
- Conducts studies pertaining to development of new solutions to meet current and projected needs;
- Talking to and building a relationship with merchants prior to contract negotiations;
- Enhance standard software demonstrations for use by the TheeKit team;
- Support client workshops and onsite meetings;
- Working cross-functionally with many teams internally;
- Ensure that internal Datalogue parties are aligned with technical customer needs.
Requirements:
- Five years of sales engineering experience;
- Bachelor’s degree in the engineering field is a plus;
- Excellent understanding of company products and services and possess the ability to present this information to the non-technical audience and;
- Technical and mechanical skills and knowledge;
- Process Management and Quality Control;
- Hosted IP PBX and Hosted VoIP, specifically Broadsoft platform;
- Cloud/Managed Hosting Technology;
- Experience using 2D and 3D design tools (Autodesk, Solidworks, Maya, 3DS Max);
- Familiarity with Enterprise IT systems, cloud applications, and web technologies;
- Exceptional problem solving skills;
- Ability to multi-task, prioritize, and manage time effectively;
- Experience as a sales engineer or solution engineer in enterprise software;
- Bachelor’s Degree in Engineering or related work experience;
- Ability to turn a customer’s requirements into a supportable solution;
- Experience presenting to C-level executives.