{"id":22783,"date":"2020-03-26T00:00:00","date_gmt":"2020-03-25T21:00:00","guid":{"rendered":"\/job-description\/?p=technical-support-coordinator"},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T21:00:00","slug":"technical-support-coordinator","status":"publish","type":"post","link":"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/technical-support-coordinator\/","title":{"rendered":"Technical Support Coordinator"},"content":{"rendered":"\n    \n    <div class=\"wp-block-button aligncenter is-style-fill\">\n        <a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/jooble.org\/jobs-technical-support-coordinator\" style=\"background-color:#0b71d9;color:#ffffff;border-radius:3px\" rel=\"https:\/\/jooble.org\/jobs-technical-support-coordinator\">\n        <strong> View Technical Support Coordinator jobs<\/strong>\n        <\/a>\n    <\/div>\n    \n    \n    \n    <div class=\"wp-block-group has-background\" style=\"background-color:#eff2f6\">\n        <div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n            <h2 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Technical Support Coordinator Job Description Template<\/h2>\n        \n        \n        \n            <p class=\"wp-block-paragraph\">Our company is looking for a Technical Support Coordinator to join our team. <\/p>\n        \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Responsibilities:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Maintain professional attitude and appearance;<\/li><li>Performs other related duties as assigned;<\/li><li>Troubleshoot and resolve technical problems for In-house and Remote employees;<\/li><li>Coordinate with the Technical Support Center during network outages and interruptions;<\/li><li>Respond to assigned tickets and requests;<\/li><li>Utilize real-time call center monitoring software to observe technical impact to employee performance;<\/li><li>Maintain a regular and reliable level of attendance and punctuality;<\/li><li>Ensure technical support policies and procedures are documented and adhered to, based on management direction;<\/li><li>Maintain consistent communication within the department, as well as impacted Operational Groups;<\/li><li>Prepare reports as necessary for Operational Management staff.<\/li><\/ul>\n    \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Requirements:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Must be at least 18 years old;<\/li><li>Must currently reside in the St. Louis metropolitan area in MO;<\/li><li>Highschool Diploma or GED required;<\/li><li>Must not require work authorization sponsorship from our company for an employment-based work permit or other work authorization document;<\/li><li>Must be able to work an 8 hour per day schedule between the hours of 5am &#8211; 11pm, Sunday through Saturday, 5 days a week;<\/li><li>Minimum of 1 year of related Workforce Management\/IT\/Technical experience required;<\/li><li>Minimal travel may be required for meetings and training;<\/li><li>Intermediate or advanced expertise in Microsoft Office Applications (Excel, Word, and Outlook).<\/li><\/ul>\n    \n    \n    <\/div><\/div>\n    \n    \n    \n    <header class=\"entry-header\">\n    <div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What job descriptions are similar to Technical Support Coordinator?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/support-coordinator\/\" >Support Coordinator<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/product-support-coordinator\/\" >Product Support Coordinator<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/business-and-financial\/support-services-coordinator\/\" >Support Services Coordinator<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/office-and-administrative-support\/customer-support-specialist\/\" >Customer Support Specialist<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/business-and-financial\/information-technology-coordinator\/\" >Information Technology Coordinator<\/a><\/li>\n<\/ul>\n    <\/div>\n    <\/div>\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What jobs are similar to Technical Support Coordinator?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/jobs-support-coordinator\" >Support Coordinator Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-product-support-coordinator\" >Product Support Coordinator Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-support-services-coordinator\" >Support Services Coordinator Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-customer-support-specialist\" >Customer Support Specialist Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-information-technology-coordinator\" >Information Technology Coordinator Jobs<\/a><\/li>\n<\/ul>\n    <\/div><\/div>\n    <\/div><\/div><\/div>\n    <\/header>\n\n    \n    ","protected":false},"excerpt":{"rendered":"<p>Technical Support Coordinator Job Description Template Our company is looking for a Technical Support Coordinator to join our team. Responsibilities: Maintain professional attitude and appearance; Performs other related duties as assigned; Troubleshoot and resolve technical problems for In-house and Remote employees; Coordinate with the Technical Support Center during network outages and interruptions; Respond to assigned &#8230; <a title=\"Technical Support Coordinator\" class=\"read-more\" href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/technical-support-coordinator\/\">Read more <span class=\"screen-reader-text\">Technical Support Coordinator<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-22783","post","type-post","status-publish","format-standard","hentry","category-computer-and-information-technology"],"_links":{"self":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/22783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/comments?post=22783"}],"version-history":[{"count":0,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/22783\/revisions"}],"wp:attachment":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/media?parent=22783"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/categories?post=22783"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/tags?post=22783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}