{"id":25995,"date":"2020-03-26T00:00:00","date_gmt":"2020-03-25T21:00:00","guid":{"rendered":"\/job-description\/?p=client-support-manager"},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T21:00:00","slug":"client-support-manager","status":"publish","type":"post","link":"https:\/\/jooble.org\/job-description\/management\/client-support-manager\/","title":{"rendered":"Client Support Manager"},"content":{"rendered":"\n    \n    <div class=\"wp-block-button aligncenter is-style-fill\">\n        <a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/jooble.org\/jobs-client-support-manager\" style=\"background-color:#0b71d9;color:#ffffff;border-radius:3px\" rel=\"https:\/\/jooble.org\/jobs-client-support-manager\">\n        <strong> View Client Support Manager jobs<\/strong>\n        <\/a>\n    <\/div>\n    \n    \n    \n    <div class=\"wp-block-group has-background\" style=\"background-color:#eff2f6\">\n        <div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n            <h2 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Client Support Manager Job Description Template<\/h2>\n        \n        \n        \n            <p class=\"wp-block-paragraph\">Our company is looking for a Client Support Manager to join our team. <\/p>\n        \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Responsibilities:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Monitor and assist in managing Early Term Liabilities (ETL\u2019s) waivers, ensuring ETL customer charges are valid and accurate;<\/li><li>Provide assigned customers service inventories and spend as requested;<\/li><li>Validate customer contacts and encourage customer to complete relationship surveys;<\/li><li>Prioritize and effectively manage customer requests and inquiries throughout lifecycle resulting in revenue retention and customer churn reduction;<\/li><li>Assess customer risk (i.e. leverage internal churn score) while offering appropriate customer treatment minimizing churn tendencies.<\/li><\/ul>\n    \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Requirements:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Conversation skills\/Interpersonal Skills;<\/li><li>PC Skills;<\/li><li>Active listening;<\/li><li>Conflict Management\/Dispute Resolution;<\/li><li>Good Phone skills;<\/li><li>General knowledge of marketing principles and processes;<\/li><li>Oral and written communication skills.<\/li><\/ul>\n    \n    \n    <\/div><\/div>\n    \n    \n    \n    <header class=\"entry-header\">\n    <div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What job descriptions are similar to Client Support Manager?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/job-description\/management\/customer-support-manager\/\" >Customer Support Manager<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/management\/client-services-lead\/\" >Client Services Lead<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/management\/client-services-manager\/\" >Client Services Manager<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/management\/customer-service-manager\/\" >Customer Service Manager<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/management\/product-support-manager\/\" >Product Support Manager<\/a><\/li>\n<\/ul>\n    <\/div>\n    <\/div>\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What jobs are similar to Client Support Manager?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/jobs-customer-support-manager\" >Customer Support Manager Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-client-services-lead\" >Client Services Lead Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-client-services-manager\" >Client Services Manager Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-customer-service-manager\" >Customer Service Manager Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-product-support-manager\" >Product Support Manager Jobs<\/a><\/li>\n<\/ul>\n    <\/div><\/div>\n    <\/div><\/div><\/div>\n    <\/header>\n\n    \n    ","protected":false},"excerpt":{"rendered":"<p>Client Support Manager Job Description Template Our company is looking for a Client Support Manager to join our team. Responsibilities: Monitor and assist in managing Early Term Liabilities (ETL\u2019s) waivers, ensuring ETL customer charges are valid and accurate; Provide assigned customers service inventories and spend as requested; Validate customer contacts and encourage customer to complete &#8230; <a title=\"Client Support Manager\" class=\"read-more\" href=\"https:\/\/jooble.org\/job-description\/management\/client-support-manager\/\">Read more <span class=\"screen-reader-text\">Client Support Manager<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-25995","post","type-post","status-publish","format-standard","hentry","category-management"],"_links":{"self":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/25995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/comments?post=25995"}],"version-history":[{"count":0,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/25995\/revisions"}],"wp:attachment":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/media?parent=25995"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/categories?post=25995"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/tags?post=25995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}