{"id":29587,"date":"2020-03-26T00:00:00","date_gmt":"2020-03-25T21:00:00","guid":{"rendered":"\/job-description\/?p=it-support-engineer"},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T21:00:00","slug":"it-support-engineer","status":"publish","type":"post","link":"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/it-support-engineer\/","title":{"rendered":"IT Support Engineer"},"content":{"rendered":"\n    <p class=\"wp-block-paragraph\"><em>IT service engineers install and repair computer systems and equipment.<\/em><\/p>\n    \n    \n    <div class=\"wp-block-button aligncenter is-style-fill\">\n        <a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/jooble.org\/jobs-it-support-engineer\" style=\"background-color:#0b71d9;color:#ffffff;border-radius:3px\" rel=\"https:\/\/jooble.org\/jobs-it-support-engineer\">\n        <strong> View IT Support Engineer jobs<\/strong>\n        <\/a>\n    <\/div>\n    \n    \n    \n    <div class=\"wp-block-group has-background\" style=\"background-color:#eff2f6\">\n        <div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n            <h2 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">IT Support Engineer Job Description Template<\/h2>\n        \n        \n        \n            <p class=\"wp-block-paragraph\">Our company is looking for a IT Support Engineer to join our team. <\/p>\n        \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Responsibilities:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Participate in ongoing maintenance of process improvements, ticket reconciliation, team cross-training and education;<\/li><li>Maintain standards of information security both physically and technically;<\/li><li>Provide escalation support for other members of the Corporate IT Team;<\/li><li>Work with local business leaders as a business partner to enable local business growth with the right IT tools and efficient IT support;<\/li><li>Work directly with other IT teams to understand end user needs for new applications and systems;<\/li><li>Create and maintain technical documentation;<\/li><li>Provides guidance and assists in the training and support of technicians;<\/li><li>Follow a computer build checklist to install and configure software on new computers;<\/li><li>Manage the hardware asset register to ensure all hardware can be tracked and maintained;<\/li><li>Customize user profiles for new employees;<\/li><li>Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system;<\/li><li>2+ years of experience of troubleshooting in a multi-user high availability environment;<\/li><li>Work closely with the IT Manager to identify, prioritise, and action level 1 and 2 IT support requests;<\/li><li>Liaise with external partners for issues that require a higher level of support;<\/li><li>Assist remote project offices with network startup\/shutdown activities.<\/li><\/ul>\n    \n    \n    \n        <h3 class=\"has-text-color wp-block-heading\" style=\"color:#1c7ebc\">Requirements:<\/h3>\n    \n\n    \n        <ul class=\"wp-block-list\"><li>Strong experience working with and supporting Audio-Visual hardware and software;<\/li><li>Must possess a keen attention to detail;<\/li><li>Strong documentation and communication skills;<\/li><li>A self-starter with the ability to work in a fast paced and ever-changing environment;<\/li><li>Microsoft Client Products: Windows 10, Office 2016 (Mac\/PC),<\/li><li>Exceptional communication and customer service skills;<\/li><li>Associates or Bachelor\u2019s degree in related field recommended;<\/li><li>Experience troubleshooting or supporting Google Suite and Microsoft Office365;<\/li><li>Strong written and verbal skills;<\/li><li>Ability to work independently and meet delivery deadlines;<\/li><li>Understanding backup and disaster recovery concepts;<\/li><li>Excellent command of the English language- written and verbally;<\/li><li>Experience with networking, DHCP, DNS and Wi-Fi standards;<\/li><li>Curiosity and strong desire to constantly learn;<\/li><li>Solid understanding of corporate desktop-computing environment including hardware, software, telecommunications, operating systems and utilities.<\/li><\/ul>\n    \n    \n    <\/div><\/div>\n    \n    \n    \n    <header class=\"entry-header\">\n    <div itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What job descriptions are similar to IT Support Engineer?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/support-engineer\/\" >Support Engineer<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/technical-support-engineer\/\" >Technical Support Engineer<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/customer-support-engineer\/\" >Customer Support Engineer<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/software-support-engineer\/\" >Software Support Engineer<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/technical-support-engineer-1\/\" >Technical Support Engineer 1<\/a><\/li>\n<\/ul>\n    <\/div>\n    <\/div>\n    \n    <div itemscope=\"\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <h3 itemprop=\"name\">What jobs are similar to IT Support Engineer?<\/h3>\n    <div itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n    <div itemprop=\"text\">\n        <ul>\n<li><a href=\"https:\/\/jooble.org\/jobs-support-engineer\" >Support Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-technical-support-engineer\" >Technical Support Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-customer-support-engineer\" >Customer Support Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-software-support-engineer\" >Software Support Engineer Jobs<\/a><\/li>\n<li><a href=\"https:\/\/jooble.org\/jobs-technical-support-engineer-1\" >Technical Support Engineer 1 Jobs<\/a><\/li>\n<\/ul>\n    <\/div><\/div>\n    <\/div><\/div><\/div>\n    <\/header>\n\n    \n    ","protected":false},"excerpt":{"rendered":"<p>IT service engineers install and repair computer systems and equipment. IT Support Engineer Job Description Template Our company is looking for a IT Support Engineer to join our team. Responsibilities: Participate in ongoing maintenance of process improvements, ticket reconciliation, team cross-training and education; Maintain standards of information security both physically and technically; Provide escalation support &#8230; <a title=\"IT Support Engineer\" class=\"read-more\" href=\"https:\/\/jooble.org\/job-description\/computer-and-information-technology\/it-support-engineer\/\">Read more <span class=\"screen-reader-text\">IT Support Engineer<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-29587","post","type-post","status-publish","format-standard","hentry","category-computer-and-information-technology"],"_links":{"self":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/29587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/comments?post=29587"}],"version-history":[{"count":0,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/posts\/29587\/revisions"}],"wp:attachment":[{"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/media?parent=29587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/categories?post=29587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jooble.org\/job-description\/wp-json\/wp\/v2\/tags?post=29587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}