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$31 - $35 per hour
...Job Title: End User Support Associate Location: Washington, D.C. (remote) Assignment Type: 6-Month Contract (Extension Possible)... ...mail delivery, Teams functionality, and file permissions. Manage and respond to helpdesk tickets, calls, and chat requests....SuggestedHourly payContract workWork at officeLocal areaRemote work- ...customer service to all of the firm’s staff in support of the firm’s IT Service Desk.... ...ensuring timely resolution of issues (i.e., end-user application support and system issues... ...Performing incident trend analysis (Incident Management); making recommendations to the Director...SuggestedRemote work
Fawkes IDM
Washington DC23 days ago - Scientific Engineer Support Lead - BRMi Overview DMS, Inc., a BRMi company, is a forward‑looking information and management sciences firm that has served clients in biomedical research... ...for complex desktop and end‑user computing issues in scientific environments...SuggestedTemporary workLocal areaImmediate startVisa sponsorshipWork visa
$70.8k - $148.6k
...passionate team of industry-leading individuals supporting the best practices in Agile Software... ...What You'll Get To Do: Support end-user applications and work in a multi-tier... ...Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service...SuggestedContract workWork experience placementRemote workFlexible hoursCACI International
Sterling, VA4 days ago- ...oversee Tier I and Tier II IT support operations for the DoD OIGs Office... ...of technical issues, promotes user satisfaction, and maintains... ...for approximately 2000 end users and over 60 locations around... ...including database support, storage management, transition management,...SuggestedContract workWork at officeRemote work
Knowesis
Alexandria, VA1 day ago - ...Church, VA . This is a hybrid position, supporting the US government. Regular weekly... ...Responsibilities RESPONSIBILITIES: Lead and manage Service Desk Operations for a large... ..., deployments, and disposals, and end user office moves. Work a set 8-hour shift...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workFlexible hoursShift work
ITC Federal, Inc
Falls Church, VA4 hours agonew - ...candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the... ...Supporting Apple iPhones includes enrolling in Mobile Device Management (MDM) solutions, resolving issues, and coordinating the replacement...SuggestedWork at officeLocal areaImmediate startRelocationMonday to Friday
- ...Vision insurance Role: Scientific Support Engineer Team Lead About Rigil... ...The Contractor is expected to provide End User IT Support Services including, but not limited... .... Inventory report of tracking and management of all hardware, software, peripherals,...SuggestedFull timeFor contractorsLocal areaRemote work
$28.85 - $32.69 per hour
...offering expertise in property management, investment management,... ...providing technical assistance and support related to Yardi software. Responds... ...and responding to user requests and questions, researching... ...problems, and following up with the end users to ensure satisfaction...SuggestedRemote jobHourly payFull timeFor contractorsLocal area$18.15 per hour
Seasonal Part Time Support Lead page is loaded## Seasonal Part Time Support Leadlocations: Wheaton... ...WOWplace!Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates...SuggestedHourly payPart timeSeasonal workWork at officeLocal area- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal... ...Collaborate with technical teams, service personnel, and end users to coordinate issue resolution and deliver...SuggestedFor contractors
- ...work is available. In this role, you will ensure cohesiveness between all Tiers and manage the day-to-day operations of services, including incidents, service requests, and end-user support. You will be the first point of contact for troubleshooting hardware/software,...SuggestedFull timeWork at officeFlexible hoursShift work
$49k - $82k
...available Job Responsibilities Oversee Tier I and Tier II ticket management, queue managers, and Quality Assurance Analysts.... ..., and performance monitoring. Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests....SuggestedFull timeRemote workRelocation package$27.5 per hour
We're looking for anIT Support Leadto join our team! Lakefield Veterinary Group is a rapidly... ...Group practices within the context of managing incoming phone calls, emails, and IT... ...diagnose, and resolve technical issues for End Users. Maintain and improve the imaging system...SuggestedHourly payFull timeWork at officeLocal areaRemote workFlexible hoursLakefield Veterinary Group
Washington DC16 days ago- ...Overview The Service Desk Lead oversees Tier I and Tier II operations, ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request resolution through ITIL-based...SuggestedRemote work
- ...Technologies is seeking a Service Desk Manager to provide daily, hands-on leadership for... ...for complex issues, providing hands-on support when needed. Monitor service desk metrics... ...Windows, macOS, office applications, and end-user hardware. Demonstrated ability to coach...Work experience placementWork at office
- Onsite Support Lead, Senior Position Description CGI Federal has an exciting opportunity... .... The Onsite Support Lead manages a local IT support team, overseeing service... ...relationships with internal stakeholders and end-users to effectively meet IT support needs and...Local area
$86.5k - $106k
Join to apply for the IT Help Desk Manager role at Washington Nationals . The Manager, IT... ...timely, professional, and effective support for all employees across the organization... ...installation, configuration, and maintenance of end-user devices, software, and peripherals....Contract workTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift$86k - $138k
...Do you want to be part of a team that supports one-of-a-kind Computer Network Operations... ...perform responsibilities as the Service Desk Manager . In this role you will manage 24/7/365... ...as a Service (SaaS), enterprise end-user support, and overall escalation support)...Contract workInternshipShift work- ...The job duties of the IT Field Support Specialist are as follows:... ...current site configuration and user requirements. Analyzes existing... ...and Access). Able to manage time and priorities effectively... ...supervision. Proficient in working with end-users remotely. Demonstrated...Work at officeRemote workShift work
Orion Consortium
Columbia, MD3 days ago $46k
...County, etc. The Mobility Field Support Specialist must be highly skilled in installing... ...Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to... ...supervision. Proficient in working with end-users remotely. Demonstrated expertise....Work at officeImmediate startRemote workShift workDUIT
Washington DC5 days ago$40k - $43k
...Job Description Job Description Supported Employment Contract Manager Wanted! Are you ready to make a real difference in the lives of individuals... ...training. • Check work email at the beginning and end of each shift. • Responsible for the satisfaction of all...Full timeContract workTemporary workFlexible hoursShift workRock Creek Foundation
Silver Spring, MD29 days ago$136.16k - $185k
...Information Technology (IT) Service Desk Manager in the Washington DC office. The IT... ...incident resolution and request fulfillment to end users firm‑wide in a fast‑paced 24/7... ...customer service to the firm. Providing support and maintenance of all computers and printers...For contractorsWork at officeLocal areaRemote work- ...companys commitment to hiring and supporting active-duty and veteran employees... ...the Joint Service Provider (JSP) user community. You will be responsible for managing a team of highly qualified... ...resolution to IT issues that the end-users may have with existing desktops...For contractorsWork at officeLocal areaShift work
- ...customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated... ...IT Service Desk Quality Control Lead in support of a program for CBP TSD (technology... ...provides IT support for over 65,000 users worldwide. As the Quality Control Lead, you...Remote workWorldwide
Systems Integration Inc
Springfield, VA4 days ago $71.15k - $113k
...Lead GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC)... ...remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications...Full timeCurrently hiringRemote workFlexible hoursGovCIO
Washington DC4 days ago- ...Service Desk Lead / Situation Manager Location: On-Site, Washington, DC Citizenship... ...Primary Duties Ensure efficient IT support operations. Manage the help desk team,... .... Provide high?quality support to users while serving as the on?site point of...Temporary workFlexible hours
CloudShape Inc
Washington DC2 days ago $155k - $185k
...frequency TBD. This position serves as a Gunnison employee in support of a federal cybersecurity operations support contract. Join... ...pros! Duties and responsibilities include: Lead and manage technical teams focused on security infrastructure support, managing...Contract workRemote workFlexible hoursGunnison Consulting Group, Inc.
Bethesda, MD21 days ago- ...Head of RCO Monitoring Excellence & Support About the Company Internationally renowned... .... The successful candidate will drive end-to-end functional excellence in clinical... ...training materials, as well as implementing and managing monitoring strategies, including risk-...
- ...Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine... ...and assisting in the education of end users. Required Education: ~ High School or...For contractors
H2 Performance Consulting
Washington DC11 days ago
