Salary: $18.38 - $20.28 Hourly

Location : Cabarrus County, NC

Job Type: Temporary

Job Number: FY24-01008

Department: ECONOMIC FAMILY SUPPORT SVCS

Opening Date: 01/03/2024

Closing Date: Continuous

Description

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

This posting will be used to fill positions for Food and Nutrition Services.

Cabarrus County is looking to fill (Time-Limited) Temporary positions with a pay rate of $18.38 - $20.28. $18.38 for those who do not fully meet the requirements and $20.28 for those who meet the requirements. Benefits are not included and will not be offered.

While the Time-Limited position is a great way to join the Cabarrus County Team, Cabarrus County does not guarantee the placement of Time-Limited Auxiliary employees into permanent positions. However, applicants are strongly encouraged to apply for open positions at the end of their temporary placement.

The Official Working Title for this position is - Income Maintenance Caseworker II.

General Definition of Work:
Performs intermediate paraprofessional work involving the determination or redetermination of the eligibility of applicants or recipients requesting food assistance through the Department of Human Services. Work is circumscribed by a variety of federal, state and county court decisions, laws, policies, regulations and procedures. Work is reviewed through case review, observation, and periodic conferences. Work is performed under regular supervision.

Examples of Duties

Essential Functions/Typical Tasks:
Interviewing, taking applications, gathering information, assessing situations, determining eligibility, and processing applications, changes, and recertifications for Food and Nutrition; computing initial budgets and revising budgets as changes occur in the household or in income; entering and maintaining case data in the appropriate county and state systems; maintaining a caseload and reviewing all cases at designated review periods to determine a family's or individual's continuing eligibility; maintaining records, files, and confidentiality.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Gathers and reviews household income, financial resources, and residency data; computes budget.
Reviews declaration forms and other application forms; verifies this information through telephone calls and correspondence with local government representatives, employers, attorneys, neighbors and other similar contacts.
Explains program requirements and options and advise or refer client to other programs or services as appropriate.
Informs client of rights and obligations as prescribed by program policies.
Responds to inquiries from clients and citizens regarding benefits, application process, and/or program eligibility; provides information and assistance.
Compute and authorize amounts of assistance for programs.
Enters and retrieves data from the appropriate state and county systems.
Documents electronic case record.
Produces monthly financial reports; searches documents for posting errors.
Operates computer, scanner, calculator and other standard office equipment incident to maintaining records.
Provide social workers with pertinent information gathered during applicant interviews and the process of case maintenance.
Participates in ongoing training as required.
Participates in teams, task forces, committees, job fairs, off-site applications and outreach activities as assigned.
Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Knowledge, Skills and Abilities:
Considerable knowledge of Food and Nutrition program. Knowledge of and ability to read, analyze, interpret, and apply federal, state, and county program rules, regulations and procedures. General knowledge of agency and community programs and services. Working knowledge of standard office procedures, practices, and equipment. Skill to use a variety of office machines, computers, applicable software and typing. Ability to understand and follow oral and written directions; to establish and follow detailed work procedures; to perform caseworker functions within structured time frames; to prioritize work; to perform mathematical reasoning and computations with speed and accuracy; to prepare and maintain accurate records and reports; to communicate effectively orally and in writing with persons of varied social, economic, cultural and educational backgrounds; to maintain composure, keeping emotions in check, even in difficult situations; to attend work regularly; and to establish and maintain effective working relationships with associates and the general public.

Minimum Education / Experience requirements

Qualified Education and Experience:
Requires graduation from high school or GED and one year income maintenance caseworker experience, preferably in a NC county. Prefer experience in eligibility determination in an Income Maintenance program. An equivalent combination of training and experience may be considered.

Special Requirements:
May require possession of an appropriate driver's license valid in the State of North Carolina. Position may occasionally require working before/after normal business hours to meet the needs of families/clients. May perform up to two functions (applications and/or case management) for Food and Nutrition.

Qualified Equivalent Training and Experience:
Masters Degree - and three months of income maintenance caseworker experience.
Bachelors Degree - and six months of income maintenance caseworker experience.
Associates Degree - and nine months of income maintenance caseworker experience.

One year of experience may be substituted for the NC Fast Human Service Certification. Must have completed Phase one and two of the NC Fast Human Certification program. Must be able to provide supporting documentation upon request.

Trainee Education and Experience:

Minimum Training and Experience Requirements - Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or

Graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical, accounting, case management or legal tasks.

NC Fast Human Service Certification and/or experience is strongly preferred.

Physical Requirements:
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires stooping, reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to contact with irate clients; the worker is not subject to adverse environmental conditions.

Supplemental Information

Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account . Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627 . If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.

Earned vacation & sick leave

11-12 paid holidays per year

Participation in the Local Government Employees Retirement System
- Mandatory 6% employee contribution

5% employer-paid contribution to NC401K, with no employee match required
- Employees have the option to contribute additional monies to the NC401K plan or to a 457 retirement savings plan

Health Insurance plans
- Consumer driven plan including a health savings account
- Optional dependent coverage - employee/spouse, employee/children, & employee/family

Comprehensive health & wellness program
- On-site exercise equipment & programs
- Health & wellness themed instructional classes
- Employee health clinic
- Employee assistance program (ex. Individual & family counseling, legal & financial services, child & elder care location assistance, etc.)

Choice of optional dental plans
- PPO (Preferred Provider Option) or non-PPO
- Optional dependent coverage - employee/spouse, employee/children, & employee/family

Vision Plan
- Includes an annual routine eye exam for individuals on the health insurance plan.
- Optional eyewear plan available

$20,000 of term life insurance & accidental death & dismemberment coverage with employer-paid premiums
- Employee option for up to $50,000 of additional term life coverage

Optional dependent life insurance coverage for spouses & children

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.

02

What is the highest level of education completed?

High School Diploma or GED
Associates Degree
Bachelor's Degree
Master's Degree

03

Do you have the required one year of Income Maintenance Caseworker experience in a Social Services Program?(experience must be reflected in the employment history section of your application to receive credit)

04

If yes, is your IMC experience within the last 5 years?

05

How many years of working experience do you have determining eligibility for Public Assistance in a Social Services Program?

1 Year
2 Years
3 Years
4 Years
5 or more years

06

How many years of working experience (program administration do yo have in TANF/Work First?

Zero
6 months
1 year
2 Years
3 Years
4 or more years

07

How many years of working experience (program administration) do you have in Daycare?

Zero
6 months
1 year
2 years
3 years
4 or more years

08

How many years of working experience (program administration) do you have in Special Assistance?

NA
6 months
1 year
2 years
3 years
4 or more years

09

How many years of working experience (program administration) do you have in Food and Nutrition?

NA
6 months
1 year
2 years
3 years
4 years

10

How many years of working experience (program administration) do you have in Energy Programs/ CIP/ LIEAP

NA
6 months
1 year
2 years
3 years
4 or more years

11

How many years of working experience (program administration) do you have in Medicaid?

NA
6 months
1 year
2 year
3 year
4 year

12

Do you have at least 6 months of experience with any document management/human services software systems? (FAMCare, Compass Pilot, NCFast,Case Worthy, AccuPoint, Clarity, Collaborate, Awards, FootHold, etc)

13

Have you completed Phase 1: Caseworker/ NC Fast Training at a NC community college/trade/technical school?(supporting documentation may be requested by hiring manager)

14

Have you completed Phase 2: Caseworker/ NC Fast Training at a NC community college/trade/technical school?(supporting documentation may be requested by hiring manager)

15

I understand this is a Time-Limited position. While the Time-Limited position is a great way to join the Cabarrus County Team, I understand Cabarrus County does not guarantee the placement of Time-Limited Auxiliary employees into permanent positions. Applicants are strongly encouraged to apply for open positions at the end of their temporary placement.

Required Question