Average salary: $81,951 /yearly
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Helpdesk Specialist
Insight Technology Solutions, LLC is currently seeking quality professionals to provide Contact Center Services for... ...calls and/or emails to the next level as required.
Manage and update stakeholder profiles in SIMA and databases accurately...
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Full time
Flexible hours
IT Helpdesk Manager
Immediate FTE opportunity for a IT Helpdesk Manager! The selected candidate will be responsible for the frontline Tier 1/2 support staff to that provides solutions for internal and external customers across multiple corporate verticals. The primary...
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Immediate start
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...Possess and apply comprehensive knowledge across key tasks and high-impact assignments.
Populate a consolidated Knowledge Management solution to provide Tier I Self Service Portal to user populations and provide a centralized knowledge repository for assigned applications...
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Remote job
...Job Description
Job Description Helpdesk Coordinator
Main Points
Will be providing tier I support
Must have associates degree or higher level of education
Must have 1+ years experience
Must have knowledge of troubleshooting Microsoft Office Suite...
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Remote job
...proprietary systems, platforms and software proprietary. The Web Helpdesk and Customer Support (Level 1) professional must have hands-on... ...and its customers in tasks related mostly to Drupal Content Management System (CMS) websites. This person will also support customers...
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Remote job
Full time
Shift work
...about system usage.
Run reports to determine malfunctions that continue to occur.
Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.
Utilize Attempt First Call Resolution...
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Work from home
Home office
Shift work
...discussed during the interview process.
The Intermediate Helpdesk Specialist provides superior customer service in support of customer... ...to occur.
Create a ticket in the approved incident management system for all support calls received or route user support calls...
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...Job Posting ID: KT_137_JOB
Position: Helpdesk Technician
FT/PT Status: Full-Time Employment
Location: Hybrid – Monday /Wednesday/Friday at our office in Fairfax, VA & Tuesday/Thursday are remote.
Education: Bachelor's degree in computer science, information...
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Full time
Remote job
Monday to Friday
...Description
Job Description Patriot, LLC is looking for a Helpdesk Technician NOC Tier 2 to support our client's mission.
RESPONSIBILITIES... ..., WhatsUp Gold (WUG): MS Office, Microsoft TEAMS, MS Exchange Management Console, Internet Explorer.
• Provide Tier I support to...
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Full time
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For contractors
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Night shift
...Job Description
Job Description GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD IT environment. This role involves managing day-to-day support functions...
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...Job Description
Job Description Title: CRM Helpdesk
Location: Washington, DC- on the job training will be held in Fairfax,VA... ...have the ability to assist customers with Customer Relationship Management (CRM) technical support issues as well as consulting with customers...
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...handful of elite companies to receive the highest form of third-party validation.
~ ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...
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Full time
...orientated, and talented individual for the position of HSPD-12 Helpdesk- Customer Support.
Job Description:
Summary: The HSPD-1... ...Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall...
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Temporary work
...Job Description
Job Description Job Title: Helpdesk Specialist Journeyman (ONSITE)
Location: Washington, DC
Duration: 12... ...(e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools
Log and route service requests and incidents in an incident...
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Work experience placement
Remote job
...Job Description
Job Description As the Helpdesk Support (Senior) (NCR) , you will act as a model of customer service excellence... ...Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours.
~Provide IT support services...
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Local area
...Title: IT Helpdesk Technician
Duration: 3 to 4 months
Shift hours: 5:30am or 6:00am start (8-hour shifts), Monday through... ...internal customers via phone and Service Now
Uses Service Management solutions to log, assign and receive support tickets with descriptions...
Work experience placement
Shift work
Monday to Friday
...Summary:
Reporting to the Manager, IT Help Desk, the Technical Analyst is primarily responsible for troubleshooting and resolving all assigned technical issues. All client-level issues and requests are to be addressed by the Technical Analyst. In the event an issue...
...Description
Job Description About The Academy:
The Health Management Academy (THMA) brings together health system leaders and... ...you!
Position Summary:
Reporting to the IT Manager, the Helpdesk Technician works to provide support and maintenance for IT-related...
Local area
Job Description
Job Description Cohere is seeking a Help Desk Specialist SME to join our team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations...
...training lab.
Demonstrated excellence in planning, directing, and managing IT operations help desks.
Demonstrated successful working... ...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.
Must have expert knowledge in...
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Full time
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Afternoon shift
Monday to Friday
