...candidate oversees a 24×7 Tier 1 vendor support technical & clinical Helpdesk. Responsible for vendor oversight and governance. Handles... ...would report to Senior Director advising on strategy and management of Helpdesk initiatives.
...Position Summary :
The PC/NW Manager will provide leadership, management, and advanced technical expertise to the team and serve as an instructional and problem-solving resource for the Microcomputer/Network Analysts. This person will advise and support staff...
...safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
Be responsible for maintaining quality standards on all projects.
High school diploma or...
...Job #: 1028703
Our client in Raleigh, NC is seeking a Helpdesk Analyst to join their team. This is a long term contract opportunity... ...or telecommunications architectures, systems analysis, and management of information technology may be substituted.
...Location: Shiremanstown, PA
Looking for a Help Desk Support Analyst
This position is a Tier I Helpdesk Support position responsible for providing assistance to employees and customers regarding basic computer hardware and software issues; taking...
7. Understanding of Outlook Email configuration and support on MS office tools.
8. VPN troubleshooting and Incident Management.
9. Understanding of Microsoft Office products (Excel, Word and Power Point Etc.)
10. Understanding of Network Concepts
...the highest level customer service and technical support.
Support & assist the desktop engineering manager with the maintenance of desktop related applications.
Proactively identify and recommend solutions to improve performance, reliability...
...Essential Duties and Responsibilities:
Provide Tier II helpdesk support
Helpdesk support includes: incident, problem and request management processes
Knowledge and experience with ITIL service framework
Provide end user development support service and...
...internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware... ...Phone support experience necessary.
Technical helpdesk or technical call center experience is necessary.
Monitor daily ticket flow to make sure all issues are properly researched, updated, resolved or escalated.
Manage Laptop, PC, and Printer maintenance and support
Apply troubleshooting techniques and technical knowledge to identify the...
Job #: 999038
Apex Systems is looking to hire a Help Desk Coordinator in Herndon, VA to help to support a newly awarded contract with US Courts. The team is looking to do direct hire, perm employment to add to the team! If you are looking for a position...
...the day-to-day support of internal end-user operations of the IT helpdesk via phone, email, instant messaging, and face to face... ...SCCM, WDS
Cisco IP Phones, Cisco Call Manager
Capable of building and setup of user workstations, laptops,...
...Title: Helpdesk Support / Desktop support
Location: New York ,NY
Job type: Full time
Provide technical support for both hardware... ...10, Microsoft Office, Mac OS) issues our users encounter
Manage the configuration and operation of client-based computer operating...
...on inventory database.
Proficient in MS Office Suite (Excel, Word, PowerPoint, and Outlook), O365 and MS Windows 10
Ability to manage multiple tasks, highly organized with the ability to prioritize demand for self in a fast-paced environment.
Strong written and...
DUTIES AND RESPONSIBILITIES:
Manages the processing of incoming calls to the Help Desk Service Level... ...Assists with development, implementation, and maintenance of helpdesk/operations documentation and end user FAQ and knowledgebase...
...If you're interested in applying, please email your Word format resume to Tatiana at ****@*****.***. Thank you!
Location : North Austin, TX
Duration: Long-term W2 contract
The scope of the...
ASSYST is looking for a Help Desk Analyst to work from our office at Sterling, VA
Primary Job Responsibilities :
Provides email, phone, and remote desktop ticket support using SolarWinds ticketing system.
Helps ESG users in all ESG account and submission ...
Help Desk Analyst
IMMEDIATE NEED for a Help Desk Analyst to join a world-renowned healthcare services organization. In this role, you will be responsible for Windows desktop/laptop and mobile SW/HW along with troubleshooting Active Directory and peripherals.
2. One to three years IT or customer support experience
3. Good customer service skills
4. Good organization and time management skills
5. Good written and oral communication skills
6. Good analysis and problem resolution skills
7. Working knowledge...
...Role: Helpdesk support
Location: San Diego, CA & Culver City, CA
Emp Type: Permanent Job
1. Help configure the mac desktops / laptops for the people in the building
2. Connect and ensure phones and other communication equipment...