Remote call center quality analyst jobs

715,891 vacancies

Call Center Quality Analyst - Bilingual - Part Time

 ...Job Description Call Center Professionals, if you’re passionate about ensuring quality and would like to grow your career with an industry-leading company, we may...  ...We are currently seeking Bilingual Entry Level Analysts to join our small department to verify sales.... 

DialAmerica

North Charleston, SC
a month ago

Remote Call Center Representative

 ...local to Rancho Cordova, CA Remote Call Center Representative Training Start...  .... 10. Meets Production and Quality Assurance goals as defined for this position...  ...for a Forms Processor and a Research Analyst level. 13. Performs other duties... 
Remote job

Nesco Resource

Rancho Cordova, CA
9 days ago

Call Center Forecast & Capacity Planning Analyst

 ...Call Center Forecast & Capacity Planning Analyst - Workforce Management 100% Remote US Citizenship Required Develops and analyzes functional and cross-functional requirements and designs documentation. Provides subject matter expertise and support to clients.... 

ASM Research

San Antonio, TX
25 days ago

Rep, Logistics Call Center (Evening Shift) $1500 SIGN ON-REMOTE

 ...Rep, Logistics Call Center - Lenexa, KS - Monday-Friday 2nd shift  *$1500 SIGN ON BONUS Job Summary: Logistics Call Center Representative...  ...performance improvement and serving patients and clients with Quality and Accountability • Excellent verbal and written... 
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Quest Diagnostics

Lenexa, KS
13 days ago

Supervisor, Call Center - Dept. of Education (Remote)

 ...) CSRs to ensure adherence to quality standards, deadlines, following...  ...and promotion of contact center staff, through partnering with...  ...quality performance and trending call types Provide coaching on...  ...20 mbps) to work from home / remotely Must connect an Ethernet cable... 
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Maximus

Atlanta, GA
3 days ago

Remote Call Center RN

 ...Location: REMOTE Salary: Dependent on Experience Description: Judge Healthcare is seeking a Remote Call Center RN ASAP! Job Details: Title: Remote Call Center RN...  ...physician and facility to maximize access, quality, and to manage heath care cost •... 
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The Judge Group

Atlanta, GA
11 days ago

Verifications Specialist/ Call Center - Remote

 ...Verifications Specialist/ Call Center - Remote BCforward is currently seeking highly motivated Verifications Specialist/ Call Center in Bolingbrook...  ...to standard operating procedures, productivity, and quality standards. Primary Responsibilities: * Perform... 
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BCforward

Bolingbrook, IL
13 days ago

Call Quality Analyst

Quality Assurance Analyst is responsible for assessing the quality of the performance of our sales associates. The Quality Assurance Analyst will monitor inbound and outbound calls to assess the associate's conformity to company policies and procedures. This individual... 

Osborne Homes

Remote
11 days ago

Quality Analyst Call Center

]] Role The Quality Analyst (QA) is responsible for assessing the quality of the performance...  ...being delivered by the Customer Service Center and designing and delivering initial and...  ...will monitor and assess live telephone calls, recorded calls, emails, online banking... 

Capitol Federal

Lawrence, KS
2 days ago

Scheduling Call Center Agent Remote, Centralized Scheduling BHE, FT, 8:30A-5P

 ...CancerInstitute and proton therapy center. Everything we do at Baptist...  ...levels (80/20 - 80% of calls answered within 20 seconds) an...  ...of lt;5% and individual call quality goals. Maintain knowledge of Baptist...  ...Department. This is a remote position however the first 90... 
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Baptist Health South Florida

Miami, FL
12 days ago

Remote Call Center Representative

 ...Location: REMOTE Description: Duration: Long Term Project The statements listed...  ...day operations management of the contact center to ensure the Customer Service Department...  ...Directly responsible for the productivity and quality performance of contact center agents. •... 
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The Judge Group

Atlanta, GA
11 days ago

REMOTE - CCSB Call Center Rep -CC

 ...Job Description Summary REMOTE - CALIFORNIA RESIDENTS ONLY Call Center Representative for CCSB - (Covered California Small Business) with an established...  ...and their customers. Adhere to the call center Quality Guidelines to ensure the best phone support to our callers... 
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Ultimate

Irvine, CA
21 days ago

Call Center Supervisor, Limited Service (Remote)

 ...Maximus is currently looking for Remote Limited Service Call Center Supervisors to support our CDC Info Contract. This position is responsible for...  ...customer service representatives to ensure adherence to quality standards, deadlines, and proper procedures, correcting... 
Remote job

Maximus

Atlanta, GA
3 days ago

Senior Claims Quality Analyst - Remote

 ...ways to operate our service centers, improve our service levels and...  ...for all aspects of quality assurance within the claims job...  ...how Teresa, a Senior Quality Analyst, works with military veterans...  ...home, work from home, WAH, WFH, remote, telecommute, hiring immediately... 
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UnitedHealth Group

Phoenix, AZ
1 day ago

Call Center Data BI Analyst

 ...have an immediate opening for a Call Center Data BI professional who...  ...or similar). This position is remote until post-COVID. Your future...  ...with technical users, business analysts, and business owners to...  ...Routing, Workforce Management, Quality Management, etc. In depth knowledge... 

ZIO Technologies

Woodlawn, MD
3 days ago

Call Center Reporting and Analytics Analyst

 ...- 5pm, M - F Hybrid (2 days remote, 3 days in the office) Location...  ...much as possible. This is a Call Center position. Must haves 1. Strong...  ...cc of Ops Manager and Quality Assurance Manager Subject Matter...  ...Up Coverage to the Operations Analyst Monthly reporting of case corrections... 

NetSource, Inc.

Ewing, NJ
2 days ago

Call Center Data/BI Analyst

Call Center DataBI Analyst Position Description CGI Federal has an immediate opening for a Call Center...  ...Woodlawn, MD Work is being conducted remotely during COVID safety measures with...  ...Call Routing, Workforce Management, Quality Management, etc. bull In depth knowledge... 

CGI

Baltimore, MD
2 days ago

Remote Call Center Representative

 ...We are currently seeking a Remote Call Center Representative near the suburbs of St. Louis in Alton, IL. Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, entrepreneurial... 
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LaSalle Network

Alton, IL
a month ago

Call Center Specialist (Work From Home) Remote

 ..., start tomorrow. Ourclients have increased demand for remote workers and will allow people to work from anywhere. These highly...  ...position, prior experience doing phone sales, working in a call center, or even face-to-face sales either door-to-door or working in... 
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Professional Employment Services

Los Angeles, CA
a month ago