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Remote call center quality analyst jobs

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Quality Assurance Analyst (Call Center)

Cognizant Technology Solutions

Role Responsibilities Listen to all recorded agent calls and assess adherence to criteria outlined by QC team
Phoenix, AZ
2 days ago
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Call Center Quality Analyst

Randstad USA

job summary: Are you a Call Center (Customer Service) Quality Analyst looking for your next exciting opportunity? If so, this may be the right position...  ...their team. This 6-7 month contract will be will be remote to start, and may transition back onsite once the company... 
Louisville, KY
1 day ago
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Quality Analyst (Call Center)

University of Miami

 ...among the top research universities and academic medical centers in the nation, and one of the largest private employers in...  ...by purpose, excellence, community, and service. The Call Center Quality Analyst is responsible for monitoring call quality for 1) scheduling... 
Coral Gables, FL
3 days ago
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Virtual Healthcare Call Center Quality Analyst

VirtualVocations

A staffing agency is searching for a person to fill their position for a Virtual Healthcare Call Center Quality Analyst. Must be able to: Evaluate recorded calls to identify areas of service delivery Provide feedback to Quality Manager, Call Center Operations, Call... 
Seattle, WA
3 days ago
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Call Center Analyst

Cummins

 ...experience.This is an exciting opportunity in Nashville,TN for a Call Center Analyst. Cummins USA is where you can work on industry leading...  ...relationships and delivering customer-centric solutions.Decision quality - Making good and timely decisions that keep the... 
Nashville, TN
1 day ago
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Call Center Quality Analyst - Bilingual - Part Time

DialAmerica

 ...Job Description Call Center Professionals, if you’re passionate about ensuring quality and would like to grow your career with an industry-leading company, we may...  ...We are currently seeking Bilingual Entry Level Analysts to join our small department to verify sales.... 
North Charleston, SC
1 day ago
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Call Center Quality Advisor

Faneuil.com

 ...Job Description Quality Assurance and Control Specialist (QA/QC) is responsible for providing administrative and analytical direction...  ...Quality Process and Procedural Manual, as well as focus on call center and supervisory training to enhance the call centers’ overall... 
Lexington, KY
10 days ago
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Quality Audit Specialist - Call Center

Versant Health

 ...support.   Scope and Purpose of Position The purpose of the Quality Analyst is to provide analytical support of internal and external quality monitoring and calibration processes and improve call center quality results.   Essential Functions Perform real time... 
Latham, NY
5 days ago

Call Center Business Analyst

Recovery Centers of America

 ...Overview : The Business Support Analyst is responsible for Analyzing...  ...RCA’s entire 24/7/365 Contact Center team and by providing business...  ...basis including: sales, quality, productivity, customer experience...  ...participate in a minimum 4 hours of call taking and 4 hours of call... 
King of Prussia, PA
12 days ago

Business Analyst (Call Center)

cook systems international

 ...Cook Systems has an immediate need for a Business Analyst to work in a call center environment. Liaison between IT staff, internal and external customers and 3rd party vendors to determine projects’ objectives, requirements, scope, risk, project schedules, contingencies... 
Memphis, TN
9 days ago
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Call Center Analyst

Rentokil North America

 ...Overview Call Center Analyst Are you looking to build your career in an exciting industry and a growing world class organization? Come...  .... Strict attention to detail and deliver high quality results in a deadline driven environment. Knowledge of developing... 
Wyomissing, PA
1 day ago
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Call Center Representative (REMOTE)

CRS Group

 ...Job Description Call Center Representative (REMOTE)​   Duration: 4+ months (likely to extend) Location...  ...between the Benefit/Resolution Analysts and customers. Document details of...  ...offerings to extend that same high-quality service to other business needs, including... 
Alpharetta, GA
13 days ago
Remote job
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Call Center Analyst

StevenDouglas

 ...background/obtain low level clearance. In search of a Call Center Analyst to provide telephone and Tier I support. Duties: · Answer...  ...account support in-person or via telephone, email and other remote support tools. · Support Windows 10 workstations, tough-... 
Denver, CO
5 days ago
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Call Center Analyst (WFM)

HCL Technologies

 ...IF CANDIDATES HAVE EXPERIENCE WITH AVAYA CMS SUPERVISOR, VBA AND REAL TIME MANAGEMENT SKILLS. Candidate will serve as a call center Analyst in a Contact Center environment, responsible for all Real time Analyst tasks within the Fulfillment department. Key responsibilities... 
Duluth, MN
7 days ago
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Remote Call Center Agent

Sunpro Solar

 ...Description Summary Sunpro Solar is seeking experienced Call Center Agents to work remotely from home, setting appointment for our sales specialists...  ...Solar has a proven history and reputation for providing quality service and was ranked #8 for 2019 Solar Power World’s... 
Gulfport, MS
4 days ago
Remote job
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Remote Call Center

IndoorMedia

 ...force and focus on new business development. This position is a part-time, work from home position. **Prior experience in cold calling is required** As an appointment setter you will be partnered with a seasoned outside sales consultant. We only work with closers!... 
Dallas, TX
13 days ago
Remote job
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Business Analyst (Call Center)

Contemporary Staffing Solutions

 ...Job Description The Analyst will be responsible to capture business objectives by documenting the current/future state of critical...  ...Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently... 
Marlton, NJ
11 days ago
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Call Center Planning Analyst

Robert Half

 ...ID: 03201-9502695768 Classification: Call Center Consultant Compensation: $24.00 to $2...  ...currently recruiting for a Call Center Planning Analyst for our client in Charlotte, NC. The...  ...Call Center Planning Analyst will start remote, however when the offices reopen there... 
Charlotte, NC
1 day ago
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Call Center Business Analyst

Freedom Mortgage

 ...Summary: The Business Analyst (BA) will provide support for daily tasks and functions related to Call Center Operations. The BA will collect and document business...  ...interface for complaint responses to ensure quality expectations are met on all levels and to respond... 
Myrtle Point, OR
1 day ago
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Call Center Quality Assurance Specialist

Benefytt Technologies, Inc.

Call Center Quality Assurance SpecialistTampa, FL Benefytt is a company with a deep commitment to creating a work environment in which our team members can flourish. We’re a rapidly growing company on the lookout for talented, dedicated professionals who enjoy very competitive... 
Tampa, FL
2 days ago