Bistro Restaurant Server

Job Title

The Role: Serve food and beverage items in a knowledgeable, friendly and helpful manner to all guests

Responsibilities:

Greet all guests at table

Respond to guest inquiries regarding menu, wine list, Music Hall

Inform guests of daily specials and make recommendations

Suggestively sell menu items, beverages, desserts, etc.

Anticipate and respond to guest needs

Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

Organize and prioritize service per appropriate service sequence

Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal

Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

Deliver food and beverages to table

Perform opening/running/closing duties according to HOB policy

Maintain line of sight/atmosphere control by circulating through work area throughout shift

Have the ability to memorize menus and daily specials

Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished

Clean spills on tables or around work area

Maintain HOB safety and sanitation standards

Prepare guest checks (on micros terminal) and check for accuracy

Receive payment and process cash, credit card or traveler's check transactions

Have knowledge of all music, promotional or special events in the house

Assist other servers or other employees as needed

Required to occasionally work Special Events that are scheduled throughout the venue

Qualifications:

• Required: CA Food Handlers Card
• 2-5 years high volume experience in restaurant operations
• Working knowledge of high volume restaurant operations and safe, responsible alcohol service
• Standard food preparation/presentation
• Skill in guest relations
• Wine & Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma
• Preferred: Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques

Expected Compensation:

$16.90 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Live Nation Entertainment