Head of Programme Management

Job Description Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational “Culture Keepers”, we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.
As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.
The Generations Program Director (Memory Care Director) is responsible for on-site coordination of all clinical, programming and staffing aspects of the Generations Program at the Community. This includes pre-admission assessments and decision-making, resident programming, staffing, staff-training and supervision. Assist the resident and their family in maintaining the physical and emotional health of the residents. Liaison with hospital personnel, physicians, community organizations (to include the local Alzheimer’s Association Chapter) and other health related service agencies to provide care to the residents. Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with company policy. This position is for Generations units with thirty (30) or more residents.
Plan, develop, organize, implement, evaluate and direct the Generations unit at the community, as well as it programs and activities, in accordance with the Federal and State policies governing dementia resident care through personal on-site oversight.
Interview, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with the company policy. Recruitment and selection should focus on qualified candidates with interest in care and management of individuals with dementia. Coordinate departmental schedule and ensure adequate staffing in accordance with resident needs, company standards, policies, procedures, budgets and state law.
Oversees continuing education programs for caregivers serving dementia residents, as regulated by company policy, Federal and State licensing requirements.
Conduct orientation for new members of the department to ensure that all associates are knowledgeable of the goals, policies and procedures for the department.
Arrange for coverage of job duties within the department during associate absences either through delegation or personal completion of duties.
Assume role as Vibrant Life Coordinator until Generations (Memory Care Director) unit/community has attained a proper number of residents to warrant the hiring of a designated Vibrant Life Assistant for Generations residents.
Ability and willingness to drive community vehicle/van and obtain commercial driver’s license if required by vehicle/van capacity.
Conduct and coordinate the completion of resident assessment for the Generations program in accordance with current rules, regulations, guidelines and company policies that govern resident assessment; administer pre-admission and periodic assessments to all residents and monitor changes in status. Ensure that an initial resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in. May be required to interview potential residents and families, complete a pre-placement assessment and needs and services plan, obtain medical records and other requirements as outlined in Title 22 for an admission to the community.
Conduct interviews and personal observations on a continual basis of the residents to alert the Executive Director, family and others of changes in the physical or emotional health of the resident. Complete all required data entry into the resident care system to ensure maintenance of resident care information. Ensure that all documents required are timely and thoroughly maintained in the resident care system and assignment sheets are completed timely and all required documentation has been completed.
Develop methods for coordination of nursing services with other resident services to ensure the continuity of the residents’ total regimen of care.
Act as Generations (Memory Care Director) manager and resource person for the residents and their families. Contact physicians, family and others to obtain specific orders for care and represent the property to professional personnel, residents and the community.
Conduct community tours and promote the community to members of the public.
Per State of California regulations, as a “mandated reporter” you must report all known or suspected incidents of resident abuse of dependent adults or elders.
Participate in property surveys (inspections) made by authorized governmental agencies.
Maintain a safe and secure environment for all staff, residents and guests, following established safety standards. Responsible for coordinating special provisions for the safety of residents with special needs, i.e., visual deficits, hearing loss.
Perform fire and safety procedures when needed to assure resident/staff safety.
Maintain inventory of needed supplies.
Performs day-to-day clerical work connected with the position.
Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
Prefer two years of college in gerontology, nursing, social work or related health or human service field or a licensed professional.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.