Instructional Design Professional Job

Learning Experience Consultant/Instructional Designer

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; Think of yourself as an Architect for TaskUs clients, helping to build a roadmap, plan, and ultimately execute. Spending your day to help build the disruptive force behind TaskUs and some of the world's most disruptive companies. Your achievements are gauged not on hours worked, but on the success or failure of projects and launches. You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You are also able to balance the needs of your customers against operational targets while at the same time providing world-class service and satisfaction.

Meet with Subject Matter Experts to conduct Front End Analysis/ Content Analyses and document content-specific knowledge to support training development. Design and develop all training content and curriculum (instructor slides, handbooks, scripts, storyboards, web-based training decks, interactivity modules, quizzes, learning pathways, etc.). Edit and develop video content using software such as Premier, Camtasia, etc. Review and edit training content created by other team members for Quality Assurance. Consult learning partners on adult learning best practices. Scheduling and building out the monthly calendar.

Required skills/Qualifications: BA/BS degree in education, Learning theory, Instructional design, and/or related discipline field or equivalent practical 10 yrs experience in lieu of degree. Some experience using e-learning tools and software (i.e. Articulate, Captivate, Evolve) to create training content. Experience with documentation, technical writing, and narrative scripting. Experience with Adobe Creative Cloud suite for graphic and animation development. Proven excellence in developing fully ADA Compliant training deliverables.

Nice to have UX/UI experience. Hands-on experience with technical topics or environments (e.g. computers, programming, networking, front-end development, etc.). Experience migrating training courses into Intellum or other LMS. SQL queries and visualization of key performance metrics. Experience with Google suite, Buganizer, and QA.

About Us: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people.

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. We celebrate and support diversity; TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.