Personal Care Specialist/Caregiver

Empowering Careers Worldwide
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This position provides case management and counseling services to patients and their families while assisting the patient's social adjustment. Duties include but are not limited to analyzing information and appraising the interest of patients while promoting positive community relations and acting as unit managers in their absence. This position is contingent upon successful contract award.
Primary Function: The Caregiver provides compassionate, professional, and trauma-informed care to family units and unaccompanied children (UACs). Working within government processing facilities, Caregivers are responsible for meeting the daily physical, emotional, and personal care needs of individuals while ensuring they are treated safely, humanely, and with dignity.
The Caregiver serves as a frontline humanitarian professional responsible for supporting the health, welfare, and safety of assigned groups by providing essential daily care, maintaining a secure and sanitary environment, documenting services provided, and coordinating with government personnel, medical providers, interpreters, and other support staff.
All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Deliver attentive, respectful daily care to individuals and families, prioritizing their safety, dignity, and well-being.
Assist with activities of daily living (ADLs), including bathing, dressing, toileting, diaper changes, grooming, and other personal hygiene needs appropriate to the individual's age and condition.
Distribute and monitor meals, infant formula, water, snacks, clothing, blankets, hygiene kits, and other essential supplies while maintaining accountability of issued items.
Continuously monitor the physical, emotional, and behavioral well-being of children and families, identifying and immediately reporting medical concerns, signs of abuse, neglect, trafficking, or emotional distress.
Provide trauma-informed care and emotional support by comforting distressed children, reducing anxiety, and promoting a safe, stable, and respectful environment.
Maintain direct supervision and accountability of assigned children and family units during daily activities, movement throughout the facility, meals, hygiene, and sleeping periods.
Accurately document caregiver activities, welfare checks, incidents, and services provided in accordance with policies, contract requirements, and facility procedures.
Maintain a clean, sanitary, and organized living environment by assisting with housekeeping tasks, disinfecting common areas, and ensuring sleeping and hygiene areas remain safe and orderly.
Coordinate with government personnel, medical staff, interpreters, transportation teams, and other support personnel to ensure continuity of care and timely resolution of individual needs.
Respond appropriately to emergencies and critical incidents by following established safety, medical, and security protocols while maintaining a calm and professional demeanor.
Comply with all government policies, child welfare standards, security procedures, contractual requirements, and applicable federal regulations while maintaining readiness to support 24-hour humanitarian operations across multiple processing facilities.
High school diploma or equivalent (GED) required.
Minimum of one (1) year of experience in childcare, healthcare, social services, education, behavioral health, residential care, emergency response, humanitarian assistance, or a related human services field.
Bilingual - Ability to communicate effectively in English and Spanish, both verbally and in writing.
Ability to work compassionately with children and vulnerable populations.
Ability to remain calm and professional during emergencies and high-stress situations.
Ability to identify medical or behavioral concerns requiring immediate attention.
Ability to successfully pass a required government background investigation and obtain all required security clearances.
Ability to work rotating shifts, including nights, weekends, holidays, and overtime as required.
Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Child Development, Nursing, Education, Criminal Justice, or a related field.

Ability to safely assist infants, children, and adults with mobility and daily care activities.
Ability to respond quickly to emergency situations.
Ability to work within secure government facilities operating on a 24-hour basis.
Acuity International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.
Acuity International