Remote Claims Adjuster - Temp

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. Business Title(s): TEMP - Workers' Compensation Claims Adjuster

Location: In-Office or Remote

We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment through 26 June 2026 and work from anywhere in the continental United States.

If this assignment is filled in one of our following offices, the assignment can be considered temp-to-hire : This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in the states of KY, MD, PA, UT, VA, WV . As this is a temporary assignment, only government-mandated benefits will be provided.

Although Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, our specialty is underwriting workers' compensation insurance for the mining industry, with a focus on the coal-mining industry. Rockwood has become a leading underwriter of workers' compensation for the mining industry by offering workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. We have never been more committed to our clients to ensure their employees receive excellent medical care if they need it due to a work-related injury or illness. Our passion for outstanding customer focus, combined with our deep industry experience, is what sets up apart from other insurance carriers in this niche market.

Employees in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.
Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.
Reporting to senior management and underwriters on claims trends and developments.
Investigating claims promptly and thoroughly.
Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
Investigating claims promptly and thoroughly, including interviewing all involved parties.
Managing claims in litigation.
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Properly setting claim reserves.
Applying creative solutions which result in the best finacial outcome.
Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
Having an appreciation and passion for strong claim management.
A practical knowledge of adjudicating workers' compensation claims through:
The ability to read and write English fluently is required.
Proficient in MS Office Suite and other business-related software.
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
Must possess a strong customer focus.
Strong claim negotiation skills a must.
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
A KY claims license ( required at time assignment starts). A minimum of two years' experience adjudicating indemnity workers' compensation claims in KY & PA is required . Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree.

In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $37.66 - $44.33 per hour
California outside of Los Angeles and San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Houston metro area, New York State (including Westchester County) and Washington State Pay Ranges: $41.44 - $48.79 per hour
Los Angeles, New York City and San Francisco metro areas Pay Ranges: $45.12 - $53.16 per hour
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io.

Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. The collection of your personal information is subject to our HR Privacy Notice
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.