Associate University Registrar for Administration

Salary will be determined based on competencies, equity, budget, and market considerations.Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.Failure to complete the application completely may result in you not being considered for the vacant position.Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.If you have general questions about the application process, you may contact Human Resources at View email address on click.appcast.io. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call View phone number on click.appcast.io.Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.Position Summary - Winston-Salem State University is seeking an Associate Registrar to join the team in the Office of the Registrar! The Associate Registrar provides leadership and oversight for core functions within the Office of the Registrar, including student records management, registration services, curriculum and course scheduling, degree audits, graduation processing, and compliance with institutional, state, federal, and UNC System policies. This position ensures the accuracy, integrity, security, and timely maintenance of all academic records and supports the delivery of efficient, student-centered services across the University. In addition to operational oversight, the Associate Registrar supervises professional and support staff, coordinates workflow processes, and collaborates with academic and administrative departments to support enrollment management initiatives and institutional priorities. The role serves as a key contributor to data reporting, policy implementation, and continuous improvement efforts that enhance student success and operational effectiveness.Responsibilities of the Associate Registrar include:Oversee the coordination of office functions connected to course scheduling, classroom assignments, registration, grading, degree clearance, and NCAA compliance.Advise students, staff, and faculty on academic policies and unit standards; Interpret and apply university policies, federal regulations, FERPA requirements, and accreditation standards.Collaborate with faculty and administrators to improve processes for collecting and distributing student academic information.Oversee transcript fulfillment services, including full management of the university's Parchment transcript system, workflows, and reconciliation.Lead registration setup processes in Ellucian Banner, ensuring timely and accurate configuration of terms, time-ticketing, and student registration controls.Execute End of Term processing, finalizing student academic records for the semester.Manage academic standing processing, ensuring timely calculation, Banner updates, and communication of outcomes.Represent the Registrar's Office on University committees and collaborate with Enrollment Management partners.Serve as data steward for the student information system (Banner Student), ensuring data accuracy, compliance, and security.Strengthen reporting and data visualization capabilities using Microsoft Excel and other reporting tools to support enrollment and student success initiatives.Communicate policies and procedures clearly and diplomatically, especially in sensitive situations.Plan, assign, and supervise the work of the Office Registrar team; ensuring accountability, performance management, and professional development.Ensure completion of performance evaluations for direct reports and develop team succession plans.Ensure compliance with FERPA, NCAA, UNC System regulations, and institutional policies.Train staff, faculty, and advisors on Banner, records policies, and registration procedures.Partner with the University Registrar on succession planning and leadership development to prepare for potential transition into the Registrar role.Collaborate with the Office of Information Technology on Banner system enhancements, testing, upgrades, and troubleshooting.Develop and maintain a comprehensive succession binder with updated SOPs for all core Registrar functions.Shadow the University Registrar in cross-divisional leadership activities and reflect on leadership readiness.Coordinate UNC Data Mart corrections.Registrar's Office, Thompson Center – Room 202Appointment Type - Permanent Full-TimeIf Time Limited. - 12Requirements and PreferencesPosition required to work during periods of adverse weather or other emergencies - Not MandatoryNormal Work Schedule - Monday – Friday – 8:00 a.m. – some evenings and weekends are requiredDepartment Required Skills - Bachelor's degree from an accredited institution Five years of experience in a University Registrar's office or closely related area Prior experience with Ellucian Banner and DegreeWorksPreferred Years Experience, Skills, Training, Education - Master's degree in higher education administration, business administration, or a related field Excellent communication, interpersonal, and customer service skills. Knowledge of FERPA regulations, academic policies, and records management practices. Required License or CertificationValid US Driver's License - NoCommercial Driver's License Required - NoPhysical Required - NoList any other medical/drug tests required