Head of Programme Management

Summary:The person in this position will be responsible for planning and coordinating the clinical Substance Abuse/Mental health services for consumers in residential treatment. Provides direct supervision to staff assigned to program.Responsible for reviewing case notes and weeklies on all active cases and make comments and notes on to be discussed in the weekly Case Review Supervision meeting.Meets individually with each staff, weekly, for a 60 90-minute supervision session.Document all clinical services and activities in accordance with licensing, Medicaid, and CARF standards and agency policy and procedure.Responsible for ensuring maintenance of clinical records in accord with licensing, Medicaid, and CARF standards and agency policy and procedure.Ensure appropriate collection and submission of clinical and evaluation data for the residential and outpatient programs (e.g. Plan, coordinate, and facilitate wellness groups and therapeutic-oriented activities focused on physical, emotional, social, spiritual, and behavioral health.Deliver psychoeducational groups that support recovery, relapse prevention, stress management, healthy coping skills, mindfulness, and self-care.Provide therapeutic services inclusive of individual counseling, treatment planning, assessment facilitation, discharge planning, and treatment collaboration with clinical team to caseload overflow if/when deemed necessary per staffing and/or census patternsRepresent the agency, as requested, at meetings of funding agencies, governmental authorities, seminars, workshops, etc.Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.Understands HIPAA, Professional Ethics, Consumer Rights and ConfidentialityParticipate in performance improvement activitiesEmbrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.Education:Graduation from an accredited masters program with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology or related field is requiredExperience and Competencies:Two years of previously supervised work experience in providing individual/family therapy is requiredBilingual is preferred.Maintains confidential files and recordsThe ability to determine eligibility of a consumer’s admissionThe ability to evaluate the impact of substance use and mental health problems on the consumer’s functioning in major life areasKnowledge of the inter-relationship among substance use, mental health, and primary care disordersKnowledge in the understanding of Motivational Interviewing; SMQ10PCL-5ASAMConfidence QuestionnaireChild/Adult Behavioral ChecklistOverdose screeningSISAR/CFARS/Mental health outcomeGPRALocusDemonstrate proficiency in the use of A-CRA and ACCDemonstrate proficiency in individualizing the QRRS, GRRS, and biopsychosocial assessmentsThe ability to interface and communicate with internal and external providersThe ability to identify crises when they surface; mitigate or resolve the immediate problem; and de-escalate the situation, including the ability to develop Safety Plans, as neededKnowledge and application of developmental theoriesKnowledge and application of developmental psychopathologyUnderstanding of family dynamics, family roles, and family structureUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conductUnderstanding of professional ethics, consumer rights, and professional responsibilitiesThe ability to assess the individual’s growth and development relative to normative development for his/her chronological age, including physical, emotional, cognitive, educational, and social developmentAbility to communicate appropriately and effectively with members of a multidisciplinary teamAbility to organize, interpret, and communicate data in a comprehensive and effective mannerAbility to handle multiple tasks and effectively prioritizeAbility to network with internal and external departments and agenciesUnderstands that individuals with distinct community backgrounds have different perceptions of healthDemonstrates respect for individuals with varied identities when conducting assessments, developing Wellness and Recovery Plans and providing servicesUnderstands that individuals with distinct community backgrounds define and perceive family and its importance differentlyDemonstrates ability to work effectively with individuals with distinct community backgroundsUnderstands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; and community violenceUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conductUnderstanding of professional ethics, consumer rights, and professional responsibilitiesKnowledge of WestCare Mission, goals and valuesKnowledge of Incident ReportingKnowledge of HIPAA, Professional Ethics, Consumer Rights and ConfidentialityFamiliarity with WestCare services and programsDemonstrates a high degree of dependability.Observes working hoursShows flexibility and is responsive to requests from supervisorWorks independently with minimal supervisionExhibits characteristics of good workmanship, and integrity on the jobWork time is always productiveDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting proceduresPresents a positive personal imageDresses and maintains a professional demeanorCPR Certification, First Aid Certification and an annual Tuberculosis test.Ability utilize Microsoft Office Software SuiteAbility to provide an Affidavit of Good Moral CharacterClearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.Working Conditions:Work is primarily performed in an office or residential treatment setting.Some outdoor activities may be required.Essential Physical and Mental Demands of the JobThe employee must be able to perform the following essential duties and activities with or without accommodation:Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use ofcomputer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). This factor is required to complete paperwork for many of the employee’s essential job functions and to observe client behavior and activities in and out of the facility.Appropriate personal protective equipment will be readily available to every employee.Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.