Retail Store Department Head

You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Role models established customer experience practices with internal and external customers

Supports and embodies a positive store culture through honesty, integrity, and respect

Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures

Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards

Accurately processes and prepares merchandise for the sales floor following company procedures and standards

Initiates and participates in store recovery as needed throughout the day

Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

Adheres to all labor laws, policies, and procedures

Supports and participates in store shrink reduction goals and programs

Possesses excellent customer service skills

Able to work a flexible schedule to support business needs

Retail customer experience preferred

EAP; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. medical/dental/vision; life insurance; short/long term disability; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Location: USA TJ Maxx Store 1283 South Lake Tahoe CA

This position has a starting pay range of $16.90 to $17.40 per hour.