Full Time - Client Services Rep

Member Service Representative I - Acoma

Denver, CO | Full-Time | $20.00$23.51 per hour
Accepting applications until position is filled Monday - Friday; With intermittent Saturdays

8:45-5:30 (M-F), 8:45-1:30 (Saturdays)
Why Work at Zing Credit Union?
At Zing, we believe in more than just banking we believe in people helping people . Thats why were proud to create a workplace where employees feel supported, valued, and empowered to grow.
Growth & Development
We promote from within and support your career goals through tuition reimbursement and ongoing on-the-job training
Whether you're just starting out or ready for the next step, were here to help you build your future with us
Culture & Community
We celebrate our team with company outings, potlucks, and festive holiday parties plus, youll even get your birthday off (paid!)
We focus on educating and helping our members rather than upselling them
We proudly partner with local nonprofits and organizations to give back and employees have opportunities to volunteer and make a difference
As a Member Service Representative I at our Acoma branch , youll be the first point of contact for many of our membersproviding exceptional service and helping them navigate their financial needs. From processing transactions and opening accounts to answering questions and promoting helpful products, youll be there to support our members with professionalism, accuracy, and care. You'll also handle more advanced services such as IRAs, Certificates of Deposit, and electronic banking support.
Accurately process deposits, withdrawals, payments, and transfers while maintaining cash drawer limits
Open and close member accounts; Cross-sell credit union services that benefit members financial well-being and log interactions accordingly
Load loan applications into the system as directed
Balance vault, ATM, and cash machines as needed; restock marketing materials
Assist members with complex services like IRAs and Certificates of Deposit
Ensure all transactions comply with credit union regulations and internal procedures
Support team goals and contribute to a positive branch environment
Quick learner with the ability to follow structured procedures accurately
Familiarity with banking or credit union systems is a plus
High school diploma or equivalent required

• 6 months to 2 years of customer service or cash-handling experience required
• Demonstrated ability to interpret policies and apply them to daily operations
• Role requires basic analysis and good judgment within well-defined guidelines
• Comfortable using standard office software and credit union core systems (or ability to learn quickly)

Responsibilities follow structured policies and procedures
Work is guided by training and compliance standards
Office setting within a branch environment
Extended periods of sitting and computer use
Use of standard office and financial equipment such as computers, card machines, and cash drawers
Reasonable accommodations will be made for individuals with disabilities

Accepting Applications until position is filled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

20-23.51 Hourly Wage