Full/Part Time Front Desk Receptionist

The Cambria Suites of Rapid City is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk Clerk’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.

Must have good time management skills and the ability to work with minimal supervision.

Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.

Must have a working knowledge of computers and basic math skills.

Customer service experience preferred, but not required.

Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.

Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.

Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.

Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.

Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.

Receives and processes telephone and walk-in reservations accurately.

Monitors the printer and fax machine to ensure prompt attention is given to documents received.

We offer benefits to our full-time positions after eligibility requirements have been met.

Medical Coverage : We offer medical insurance plan options with reduced premium rates available.

Health Savings Account (HSA) : Eligible employees may participate in a tax-advantaged HSA to support healthcare expenses.

Employee Assistance Program (EAP) : Confidential support services are available to all employees and their immediate family members.

Job Type: Part-Time

Shift: Multiple shifts available, both AM & PM

We are an E-Verify participating employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.