Technical Client Support Rep

Job Description

Client Growth Specialist

Job Title: Client Growth Specialist

Location: Avoca, IA

Salary Compensation: $70,000-$95,000 annually | $33.65-$45.67 per hour (Salary commensurate with experience.)

Work Location: On-Site Only (Not remote or hybrid)

Job Type: Direct Hire

Industry: Manufacturing

Company Size: 200-700 million in annual revenue

Keys to Job: Bilingual English/Spanish a MUST; business development and account support experience; strong presentation and communication skills; strategic thinker; project follow-up and market analysis; Microsoft 365 proficiency; customer-focused and resourceful; light travel initially with potential for 20-40% travel later; technical/industrial product exposure preferred.

Client Growth Specialist

This role supports growth initiatives across assigned industrial market segments by helping drive account development, customer engagement, project follow-up, and sales coordination. It is designed for a polished, persuasive professional who can blend business development support with market analysis, internal collaboration, and customer-facing communication.

The individual in this position will assist with strategic plans, key account activity, quotation and project follow-up, market intelligence, pricing support, and coordination between sales teams and technical/manufacturing resources. The role also supports presentations, trade events, internal knowledge sharing, and regional collaboration across multiple channels serving the Americas.

Core Responsibilities

• Support market growth plans and sales objectives for assigned customer segments and channels.
• Assist with key account coordination, project tracking, quotation follow-up, and customer satisfaction efforts.
• Work closely with market leaders, sales teams, and internal technical resources to advance opportunities.
• Help adapt global or corporate commercial strategies to fit domestic and regional market needs.
• Monitor competitor activity, pricing trends, sales data, and other market intelligence.
• Contribute to presentations, sales tools, trade event support, and strategic development initiatives.
• Provide account and project support for selected opportunities, products, or special circumstances.
• Communicate effectively across internal teams to maintain momentum on strategic priorities and customer requirements.

• Associate degree in engineering, business, sales, or marketing, or a similar mix of education and experience.
• Roughly 3 or more years of related experience in business development, market support, account management, project coordination, or technical sales support.
• Experience in industrial, technical, capital equipment, or engineered product environments is preferred.

• Fluent spoken and written English and Spanish.
• Strong presentation, communication, and relationship-management skills.
• Strategic mindset with the ability to translate idea