Head of Project Management

Job Title: Project Manager
Project Planning & Execution
o Work with selected vendor to manage and hold accountable to the project plan: scope, timeline, milestones, deliverables, and work breakdown
o Coordinate requirements gathering, software customization, testing, and deployment phases
o Ensures the selected vendor completes project documentation including, but not limited to, status reports, risk logs, issue logs and effective management of the SharePoint site
• Stakeholder Management
o Engage with cross-functional teams: business analysts, registry staff, IT, legal, compliance and external stakeholders
o Manage expectations and bring escalations
• Budget & Resource Management
o Track budget, track expenditures, manage vendor contracts and invoices with adherence to procurement rules and limit change orders
Risk & Change Management
o Identify, analyze, and mitigate project risks and dependencies
o Manage scope changes, document them, evaluate impact, and gain approval
• Quality Assurance & Testing
o Work with the vendor to define and lead user acceptance testing (UAT)
o Ensure data integrity, system performance, security compliance, and regulatory adherence
• Training & Roll-out
o Coordinate training activities with the vendor to roll out manuals, guides and videos for internal and external stakeholders, end users and trainers
o Oversee pilot launches and coordinate with operations for full deployment
• Go-Live & Post Implementation Support
o Provides an objective, third-party assessment of both the project processes and the product being built. Bachelor’s degree in Computer Science, Information Systems, Public Health, Business, or related field

• 5+ years’ project management experience, ideally in software implementations for public records, registry, or healthcare systems
• PMP, PRINCE2, or equivalent project management certification
• Familiarity with data security, privacy regulations, and database technologies
• Ability to manage and influence cross-functional teams
• Experience with training, documentation, and knowledge transfer

Prior experience selecting and implementing ERP, database, or Cloud solutions (e.g., AWS, Azure)

• Data migration, ETL, and legacy system integration experience
• Hands-on with SaaS or enterprise software deployment
• Understanding regulatory compliance: HIPAA, GDPR, or equivalent Performance Metrics
• Adherence to project timelines and milestones
• Staying within financial constraints or justified variances
• User Satisfaction: Stakeholder and end-user feedback post-deployment
• Quality & Compliance: Minimal defects, regulatory compliance, audit readiness
• Adoption & Training: Successful adoption rate and training effectiveness with internal and external stakeholders

Medical, dental, vision, life, disability, EAP, and 401(k).