Head of Operations & Business Management
$80 - $87 per hourCollabera
Operations Manager - Resilience & Incident Management Operations Manager - Resilience & Incident Management Get AI-powered advice on this job and more exclusive features.
Our Resilience & Incident Management team is preparing the business for scale. We create and maintain policies and standards for how the company prepares for and responds to events and incidents - both proactively and reactively—such as collisions, physical security events, adverse weather, civil unrest, or cybersecurity. We also manage an event taxonomy that maps intake sources to triggers, response decisions, and actions, clearly defining stakeholder roles across the business.
We operate as an enterprise function and partner closely with Operations, Security, Product & Engineering, Legal, and Communications.
The Operations Manager will play a key role in defining and documenting policies and standards for how the organization prepares for and responds to incidents that may impact people, assets, or business continuity. Write policy, standards, and response plans for various types of events and incidents.
Collaborate with cross-functional stakeholders to define roles & responsibilities and drive change management.
Partner with technical writers to structure and refine documentation, ensuring consistency and accuracy in the document management system.
2+ years’ experience in technical writing, policy, or procedure documentation.
Proficiency with office productivity tools (Docs, Sheets, Slides, or equivalent).
Knowledge of business resilience concepts and incident management practices.
Industry experience in transportation, technology, or operations where resilience and incident management overlap.
Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.
Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering.
- At Collabera you have 80% chances of project extension or redeployment to other clients
- Will have endless opportunities to learn new technologies through our inhouse Training arm - Cognixia.
Employment type Employment type Contract
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Vacancy posted 3 days ago
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