Remote Health Care Advocate

As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home.

Care at Somatus goes beyond treatment. Through a whole-person approach, we deliver outcomes-driven integrated care and show up #SomatusStrong for our patients and teammates. We partner closely with health plans, health systems, and provider groups to support patients with, or at risk of developing, cardio, kidney, metabolic, or other chronic conditions.

We offer 25+ health, growth, and wealth work perks to help teammates be the best version of themselves, including:

Subsidized personal healthcare coverage : Medical, Dental & Vision, plus Wellness programs

CEU and tuition reimbursement

The Patient Health Advocate (PHA) role supports Somatus high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician's treatment plan. The PHA for VBC will work closely with Somatus patients and physician practices, including spending time working from within physician offices and will be the first and primary representative of Somatus, responsible for establishing trust and building relationships with the partnered physicians and practices.

Somatus offers a Hybrid Telehealth environment with a combination of remote days and visits to members' homes.

• Follow-up with health management plans and goals in coordination with the RNCM.
• Function as an advocate for the patient and support the patients throughout their journeys.
• Conduct patient outreach (i.e., Conduct outreach to members currently or recently in the inpatient setting to engage in the Somatus program and/or connect with a Transitions of Care RN to complete an assessment.?
• Use the care coordination platform to document all activities in collaboration with physician practices.
• Address language and cultural barriers to care management and self-care.
• Coach and guide the patient to meet both personal and clinical goals.
• Helps patients access community and government-based services and resources.
• Helps to reinforce education provided to the patient and/or caregiver about symptom response plans.
• Assists patients with access to educational videos.
• Support NP and RNCM care team members by facilitating in-home telehealth visits with patients.
• High school diploma or equivalent required.
• 2+ years healthcare related experience.
• Experience working with Medicare, Medicaid,and/or Special Needs populations.
• Medical Assistant, Licensed Practical Nurse, Patient Care Technician, Engagement Specialist, Community Health Worker experience, or exposure to Renal patients.

Bilingual in either Spanish, Cantonese, or Mandarin, with the ability to converse fluently in a clinical setting using clinical terms.

Computer proficiencyutilizing MS Office (Word, Excel, PowerPoint and Outlook), and telecom devices including the ability to type and talk at the same time while navigating multiple applications.

Ability to obtain valid BLS certification from a licensed American Heart Association or American Red Cross training facility as needed.

Proven skills in navigating the health systems and making necessary linkages to meet specific needs.

Adheres to departmental policies and procedures

Access to a private, dedicated home workspace free from distractions to protect patient privacy regarding HIPAA and Privacy regulations

Ability to travel throughout the assigned region to conduct home, provider, or facility visits,based on the assigned market needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our priority is the health and safety of our members, colleagues, partners, and community. For this position, we require proof of COVID-19 vaccination, annual Influenza vaccination, along with immunizations for Hepatitis, MMR, Varicella, Tdap, and TB for employment.

Our Commitment to Diversity:

We believe that a culture intentionally built to foster and support our unique passions, experiences, and perspectives helps fuel us in the pursuit of our mission.

Somatus, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.