Head of Programme Management

Donation Program CoordinatorDepartment: Distribution ChannelsReports To: Chief Distribution & Member Experience OfficerLocation: HybridFLSA Status: Non-ExemptPosition Type: Full-TimeGood360 is Closing the Need Gap to Open Opportunity for AllJoin a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. This is an entry-level position ideal for someone early in their career who is organized, detail-oriented, and eager to grow within the nonprofit and corporate philanthropy space. The Coordinator will have opportunities to collaborate with the Corporate Development team, Nonprofit Strategy, and Member Services to help ensure donations move efficiently and effectively through the network.Key Responsibilities include, but are not limited to the followingProgram and Account Support:Support day-to-day operational coordination between Good360 and corporate donor partners, helping ensure alignment with organizational goals and donor expectations.Assist in implementing account initiatives that enhance donor engagement and satisfaction, in collaboration with Corporate Development.Help track and organize workflows across multiple accounts, flagging issues and supporting timely, high-quality execution.Assist with scheduling, data entry, and documentation to support account managers in maintaining smooth operations.Help facilitate communication between corporate donors and nonprofit recipients to support successful collaboration.Coordinate routine communication and activities among corporate headquarters, site-level contacts, and nonprofit partners.Maintain regular communication with stakeholders, helping provide updates on program status and progress.Help prepare reports and materials for internal teams and corporate partners, compiling data and key updates.Bachelor's degree preferred, or equivalent combination of education and experience.0-2 years of experience in account support, administrative coordination, customer service, or related roles; internship or relevant coursework in the nonprofit sector is a plus.Eagerness to learn analytical and problem-solving skills, with an interest in data-informed decision-making.Ability to manage multiple tasks and shifting priorities in a fast-paced environment.Comfort with, or willingness to learn, CRM software and Microsoft Office Suite.BenefitsOur team is Good360’s greatest asset. Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)Short-term and long-term disability and life insurance coverage options403B plan with matchingGenerous and flexible paid time off policyVolunteer time off policyHybrid work environmentSalary Range$48,000 - $52,000 annuallyNote: Maryland-Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.Work LocationHybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)

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