Dispatcher - Police - Full Time - Nights

Salary: $29.83 Hourly
Job Type: Full Time
Department: POLICE DEPARTMENT
Team Gilbert is seeking highly motivated candidates to join our Police Dispatch Teamto receive, dispatch and monitor incoming public emergency and non-emergency calls and messages to and from police officers and other Town staff members in a 24/7 communications center.

Receives and routes incoming emergency 911 and non-emergency calls from the public and other police/fire/governmental agencies.
Solicits information to determine the nature of requests, the severity and location of incidents, including crimes, potential threats, risks, or hazards that responding police units may encounter and to determine the best way to provide services.
Maintains proper radio communications in accordance with local, state and federal regulations.
Operates a multi-screen police dispatch console and multi-line telephone equipment to process calls.
Researches information from several databases regarding criminal history, stolen property, vehicle registration and other information.
Monitors, replies, and conducts queries into the Criminal Justice Information System (CJIS), as well as entering, clearing and confirming on hot files in CJIS.
Effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty.
Actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes.
High school diploma or GED.

• 1 year of experience in a customer service environment.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• Dispatcher positions work rotating shifts that include nights, weekends, holidays and overtime, as needed .

This position starts at $29.83 per hour. Because of the confidential, sensitive nature of information handled, successful completion of a background investigation and polygraph is required. Candidates given a conditional job offer will be required to pass a psychological evaluation and medical evaluation. *This position is an At-Will position and is FLSA Non-Exempt - eligible for overtime compensation.
We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at View phone number on click.appcast.io. Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! to see a list of our benefit offerings at-a-glance, or visit our website to see our
In answer to questions asking you to describe your work experience, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Do you have at least one year of experience working in a customer service environment or an equivalent combination of training and experience?
I understand that this position requires working rotating shifts to include nights, holidays, weekends, overtime, and overnight shifts and I can accommodate such a schedule.
Please select an answer below that best describes your customer service or dispatch work experience.
~ Are you familiar with Federal, State, and department rules and regulations, policies and procedures governing security and privacy of record information ?
Do you have a high school diploma or GED?
Have you been convicted of a felony or convicted of any offense that would be a felony if committed in Arizona?
Are you currently under investigation for violations of internal policy, procedure, or other administrative guidelines?
Have you ever been convicted of a crime related to domestic violence?
Have you personally possessed, used, sold, produced, or cultivated marijuana within the past six months, or at any point while employed with a law enforcement agency? - This includes products derived from marijuana if they contain more than 0.3% tetrahydrocannabinol (THC). - personal and business reference checking; The following question is strictly confidential and will not be made part of your application for employment. Veteran
Disabled Veteran
Veteran's Spouse/Surviving Spouse