Client /Sales Support Rep

Client Growth Specialist

In an evolving business landscape, we stand ready at a moment's notice, adapting with agility and precision to achieve the highest goals for our clients. Similarly, our Client Growth and Marketing team serves its clients 800 legal professionals across 50 practices in 26 markets with the same energy and commitment.

Barnes & Thornburg's Client Growth team is focused on enhancing and enabling revenue creation for the firm and its attorney through inside sales and business development support throughout the sales lifecycle. The Client Growth Specialist will report to the Senior Client Growth Manager and will serve in a supportive role in the Client Growth and Marketing Department's execution of the firm's strategic growth plan. This position actively assists Senior Client Growth Managers and Client Growth Managers to execute on the strategic objectives and key results necessary to help attorneys make efficient and informed decisions on how to target new business and cross-sell existing clients within the firm.

Primary duties and responsibilities necessary for successful job performance include:

Works proactively with assigned practice groups to support initiatives that help drive new business from existing clients and prospects and supports the Client Growth Manager(s) to adopt best practices across all supported groups.

Responsible for having a robust understanding of supported practice groups, including the products and services they offer to the firm's clients, to effectively relay this experience and identify potential synergies where existing experience can be applied to other clients and prospects including alignment and introduction of key practitioners able to meet niche needs.

Assists in driving business development goals of assigned groups, including support in identifying and executing conferences, events, seminars, webinars and thought leadership activities.

Serves as QC to content and collected experience management of each area of support. Leverages business intelligence and BD tools for basic research in support of attorney marketing and BD efforts, including compiling and succinctly presenting data on prospects, clients, industries, competitors and legal/sector trends.

Manages collection and categorization of legal experience for pitches and proposals for the assigned groups.

Manages the input of critical ROI data; Assists Senior Client Growth Managers and Client Growth Managers with business development-related administrative reports and presentations.

Coordinates industry/practice relationships in conjunction with Client Growth Manager and lead attorney for the supported practices in conjunction with outside sales professionals. Other duties and projects as assigned.

The position requires a Bachelor's Degree or commensurate experience in a professional services role

Demonstrated project management experience is an asset to this role

Demonstrated ability to communicate persuasively, both orally and in writing, on a prepared and extemporaneous basis with clients, lawyers, and staff

Ability to leverage research and competitive intelligence to identify business opportunities and support go-to-market strategies

Strong knowledge of and familiarity with legal and business environments

The above is intended to describe the general content of and requirements for the performance of this job. Barnes & Thornburg is committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran's status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.