Part Time Weekend 1st Shift Food Server
Access Dubuque
Food Server
Q Casino + Resort
Q CASINO + RESORT
Server
Servers are responsible for delivering exceptional service and creating a positive and enjoyable environment for guests across all Q Casino and Resort restaurants. This role requires professionalism, product knowledge, attention to detail and a commitment to providing high-level hospitality in a fast-paced environment.
Front of House Manager
Saturday - 4:00 PM - 11:00 PM
Sunday - Off*Schedule subject to change due to business needs
Set up dining room according to service standards.
Serve food and beverages in a timely and organized manner, ensuring accuracy and adherence to service standards.
Monitor assigned section, anticipating guest’s needs and proactively offering assistance.
Clear tables, replenish beverages, and fulfill guests’ requests promptly.
Adhere to all health, safety, and sanitation regulations.
Follow proper procedures for handling and disposing of food waste.
Assist in post-shift breakdown and reset of dining room and service areas.
EDUCATION, TRAINING AND EXPERIENCE
Relevant food and beverage experience preferred.
STANDARDS OF PERFORMANCE
Adherent to company policies and standard service procedures.
Communicate guest allergies and dietary needs to the culinary team.
Ensure accuracy in food and beverage delivery.
Process guest payments following cash-handling and credit card security procedures.
Uphold high standards of cleanliness and organization in the dining room.
Flexibility to work evenings, weekends, and holidays as required by business levels.
Primarily indoors, may support occasional outside events.
High guest interaction requiring excellent customer service skills.
EQUIPMENT AND TOOLS
Coffee and beverage dispensers.
POS terminal and payment processing equipment.
Serving trays and stands.
Glassware, dish equipment and sanitation supplies.
Phone
Phone
Phone
Casino
Customer Service
Environmental/Quality Assurance/Safety
Food and Beverage
Hotel/Hospitality/Tourism
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Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!
Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.
Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.
Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!
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