Banker Full time position

Are you ready to lead with purpose and make a real impact on our community? We value diversity, inclusion, and innovation. you're joining a community of like-minded individuals who are dedicated to making a positive impact.
We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose.
While this position will initially report to one of the specified branches, it may require relocation depending on evolving organizational needs.
Engage with customers and establish rapport that encourages further engagement
Provide excellent customer service
Remain flexible to accommodate branch staffing needs
Follow policies and procedures, maintain accuracy
Promote products and services based on customer's needs: Understand each customer's financial goals and provide consultative advice to help them achieve their goals; go beyond basic transactional interactions to derive complete solutions tailored to each customer's unique situation. Banker will be responsible for assisting with account opening and account maintenance including completion of consumer loan applications and closings.
Understanding of digital systems and its functionality: Support and promote digital banking with knowledge of all online and app-based banking solutions, online/mobile banking setup, login, and password resets while offering advice in using various digital solutions like bill pay, mobile deposit, alerts, online transfers, payments, etc.
Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies and answering questions. Maintain and balance cash drawers and reconcile discrepancies. Teller will be responsible for assisting with account maintenance including completion of credit card applications.
Be proactive, using contact management methodology to build relationships over time, identifying opportunities for expanding customer relationships, making next-best product recommendations, and solving issues or problems before they arise.
Connect customers to experienced banking partners when appropriate to ensure that customers can accomplish all their financial needs within Midwest BankCentre.
Meet quarterly banker minimum standards, participate in sales, service and product training meetings and View email address on click.appcast.io presentations.
Understanding of federal banking regulations : Through specific on-going training, you will gain knowledge of and adhere to BSA, USA Patriot Act, AML, and Notary Public. The employee must maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies, and procedures and apply them to daily tasks.
Customer Centric Focus
Diversity and Inclusion
High School Diploma (or equivalent) is required; Associates or Bachelor's degree preferred
A minimum of two years bank customer contact or retail sales experience preferred.
Technologically savvy with the ability to quickly learn and adapt to new systems and software.
Flexibility to work some weekends and evenings, as per business needs.
Willing and able to travel to other locations/branches Willing and able to work required overtime. This position is hourly and full time. Evenings and weekends may be required as necessary.
If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission.
Community Focus: Be part of a community bank that values and actively supports the St. Professional Growth: Opportunities for continuous learning and development.
Impactful Work: Play a key role in shaping the credit strategy and success of our organization.
Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.