Field Service Engineering Tech

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Field Service Engineer III - (C3)

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.

Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and related materials. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems.

* Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems
Complete required job documentation, safety training and procedures for processing parts
Professionally represent Applied Materials to the customer, using your “customer first” mindset
Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines
Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset

An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience
Ability to read electrical and mechanical schematics
Clear and effective written/verbal communications skills, with an emphasis on documenting details
Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
Strong knowledge of hand tools and proper usage, including a digital multimeter

4–7 years of work experience in semiconductor industry or another equipment support industry

You’ll work on rotation and in shifts so that customers have ongoing support
work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves
sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time
You’ll need a valid driver’s license and passport

At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; health and wellness programs; Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company’s employee stock purchase program and a subscription to w ellbeing tools.

We value social responsibility, too: Our worldwide “Giving” program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We’re the brain (and the brawn) behind every new technology development—whether it’s building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law.

Full time
Travel:
Relocation Eligible:
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.