Head of Operations & Business Management

Posted Thursday, August 27, 2026 at 4:00 AM

Core Linen Services is a leader in hospital and hospitality laundry processing services around the country. Our focus is on service, quality and safety which enable our clients to provide essential services to their patients and guests. The Company operates across 20+ states and is a portfolio company of H.I.G. Capital, based in Miami, FL.

Summary:
Working as the Laundry Operations Manager
you are responsible for the production aspects of a large-scale laundry facility including meeting customer requirements, maintaining operational efficiencies, assembling and directing operations management staff and ensuring integration of the engineering, distribution, service and office departments while maintaining a safe and professional work environment.

Key Responsibilities:

Manages the daily operations of an industrial laundry facility in the processing and delivery of healthcare linens

Manages the development and training of the staff in efficiently and safely producing a high-quality linen product

Manage and oversee delivery driver operations, including scheduling, route assignments, daily log reviews, performance accountability, and compliance with company policies and procedures.

Direct liaison with the Chief Engineer/Engineering Manager to assure the safe operation and upkeep of all production equipment

Direct liaison with Office Manager to ensure all HR compliance issues such as training, regulatory compliance, staffing, payroll and benefit administration for the staff is scheduled and completed within policy requirements

Chairs and/or co-chairs the plant safety committee and oversees the regulatory compliance for all required industry and regulatory agencies; knowledge of HLAC, OSHA and JACHAO requirements

Assists the General Manager in the handling of Joint Commission, Linen Committee, and operating committees within the facility and client hospitals

Attends, participates, and documents laundry surveys for potential clients

Assists the General Manager with annual performance appraisals of staff as well as coaching, counseling, and corrective action for associate improvement needs

Develops action plans and Personal Development Plans (PDP) for current supervisory team to assist in development of their growth and success

Oversee the efficiency management of required utilities, supplies, linen purchases, and warehouse/inventory issues for successful cost control within the facility

Preferred Qualifications:

BS/BA in Business Management or equivalent preferred

A minimum of 2 to 5 years’ combined operations and/or management experience required

Knowledge of production methods and monitoring

Knowledge of, or the ability to learn, the functions of laundry equipment and basic washroom chemistry

Ability to communicate effectively in written format and oral presentations

Ability to multi-task and establish priorities

Ability to maintain and demonstrate organization in a changing environment

Core Linen Servicesis an equal opportunity employer. At CLS, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: CLS will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance) Associates at Core Linen Services will be compensated commensurate with experience, which includes an attractive base salary and benefits.

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Flexible Spending Accounts (FSAs)

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