Front Desk Receptionist - Part Time/FLEX

Front Desk Agent General Hotels Corporation is seeking a friendly, professional, and hospitality-driven Front Desk Agent to join our team. As the face of the hotel, you'll play a key role in creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. Whether you're helping a guest find local attractions, resolving a concern, or simply greeting someone with a smile, you'll have a direct impact on the overall guest experience.

Answer phone calls, emails, and guest inquiries promptly

Process guest payments and maintain accurate billing records

Provide information regarding hotel amenities, services, and local attractions

Collaborate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction

Maintain a clean, organized, and guest-ready front desk environment

Follow company policies, brand standards, and operational procedures

Support overall hotel operations as needed

What You'll Bring Previous customer service experience required

Previous hotel or hospitality experience preferred, but not required

Basic computer proficiency and phone skills

Ability to work flexible schedules, including weekends and holidays

Why You'll Love It Here At General Hotels Corporation, we believe hospitality is about creating experiences that make guests feel welcome, comfortable, and valued. We invest in our people, support professional growth, and create opportunities for team members to build rewarding careers in hospitality. Our Benefits Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Supplemental Life Insurance

Hotel Room Discounts

Company Paid Employee Assistance Program

Perks through Benefit Hub

The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. General Hotels Corporation is an equal opportunity employer. General Hotels