Client Service Rep / Reception

Service Representative

Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.

As a Service Representative, you will serve as the primary point of contact for our customers, delivering quality service and administrative support to our management team. You will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons.

Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.

Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.

Uphold the aesthetic, atmosphere, and culture.

Maintain product knowledge for all soccer and retail operations.

Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.

Passion and knowledge about the soccer industry, with a personal commitment to health and wellness.

• Strong customer service and problem-solving skills.
• Availability to work weekends, holidays, and some evening shifts.
• If you're passionate about soccer and dedicated to providing exceptional service, we encourage you to apply for the Service Representative position at Sofive Soccer Centers. Join our team and be a part of creating memorable experiences for our customers.