Network Technical Services Support

Network Administrator I

Division of Information Technology – The position is governed by the New Jersey Civil Service Commission; candidates will be placed as provisional employees, subject to mandatory examination.

Key Responsibilities

Supervise development, implementation, and maintenance of multi‑network multi‑user environment.

Maintain availability of centralized, decentralized, and remote network services such as file service, printing, local and Internet e‑mail, office applications, remote access, web connectivity, and mainframe gateway.

Schedule and dispatch resources to track, troubleshoot, and correct network‑related issues logged through the help desk or network monitoring.

Plan and install software updates, patches, and hardware upgrades for network servers, gateways, and telecommunication devices.

Maintain accurate and up‑to‑date documentation for network hardware and software.

Configure and troubleshoot networked devices and client software installations.

Administer user access to network resources and modify user accounts on file/print and dial‑in servers.

Administer electronic mail gateways internally and to the Internet.

Diagnose, repair, or coordinate repair of network hardware.

Monitor performance of servers, hubs, switches, routers, and optimize for throughput and downtime.

Manage disk capacity and ensure adequate space for users and applications.

Respond to logged errors, document high‑severity incidents, and track corrective actions.

Develop, implement, and enforce system standards and procedures.

Ensure network security and data integrity, including anti‑virus measures.

Develop, test, and update disaster‑recovery plans and perform regular backups.

Provide technical support to end users.

Stay current on emerging network technologies and evaluate vendor products.

Coordinate with OTIS and other agencies on network topology and infrastructure.

Lead capacity planning and prepare annual budgets for network equipment and services.

Perform additional duties assigned by the supervisor.

Qualifications and Requirements

Minimum of seven (7) years of professional experience in multi‑network LAN, MAN, and/or WAN environments, or an equivalent combination of 30 semester‑hour credits of related education and experience.

For positions involving Storage Area Network administration: at least three (3) years of experience installing, configuring, and supporting network hardware and software, including one year of SAN experience.

Or possession of a bachelor’s degree from an accredited institution with at least 18 semester‑hour credits in mathematics, computer science, information technology, or related fields, plus the required professional experience.

Formal training in Computer Science or Information Technology from an accredited institution may be accepted with appropriate documentation.

Valid New Jersey driver’s license required only if vehicle operation is essential.

Knowledge of industry standard Network Operating Systems, server hardware, telecommunication components, security countermeasures, and capacity planning techniques.

Strong analytical, problem‑solving, and communication skills; ability to work independently or in a team; proficiency in English.

Eligibility for accommodations for individuals with mental or physical disabilities, per ADA.

Reporting Structure

Reports to Department Head.

Compensation and Employment

Salary Range: $78,099 – $95,406.

Employment Period: Twelve (12) months.

Union Affiliation: Local 32.

Equal Opportunity / Affinity

The New Jersey Board of Education is an Equal Opportunity/Affirmative Action Employer.

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