FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant - Therapy/DM Administration - FT DAYS

Clerical

Full-Time

On-site

Hourly Range : $20.27 USD to $29.58 USD

Administrative medical office patient scheduling skills minimally 1 year. Must possess an ability to maintain excellent relationships with internal and external customers. Medical terminology. Experience using electronic medical record system (Epic Information Systems Cadence/Referrals).

Must be highly skilled in ability to prioritize work demands, organize time efficiently and reach out for assistance as needed. Physical demands include the ability to lift 25 pounds regularly and occasionally 50 pounds to assist a customer. Must be able to walk/maneuver frequently in and around the building and be able to operate several different desktop devices, computer, scanner, phone etc.

Provide a high standard of customer service for clinic staff, physicians, and patients; Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.

Gather clinical data and payor criteria as needed to submit authorization requests via various electronic mediums.

Provides phone reception services, escalating issues and work to leads as needed, appropriately.

Processes paperwork timely and per department and HIPAA policies; ie scanning, waitlist, progress notes.