Head of Project Management (Remote)

Job Description DEPARTMENT: DEVELOPMENT POSITION TITLE: MANAGER OF SPECIAL PROJECTS SUPERVISOR: DIRECTOR OF DEVELOPMENT FLSA STATUS: REGULAR FULL-TIME, NON-EXEMPT COMPENSATION: $Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. The manager plays an integral role in the Northwest Division’s development efforts. The person in this position will provide project management for government relations, volunteer program infrastructure, advisory organization relations, and fundraising campaigns. The person manages the smooth operations of all government, volunteer, advisory organization, and fundraising campaign initiatives. The ultimate purpose is to grow our financial and human capacity to support the mission of The Salvation Army in the NW Division. This person will work effectively with divisional staff, corps officers, program directors, donors, volunteers, corporate contacts, government contacts, vendors, and advisory organization members. Possesses three years of project management experience, including use of software programs to design and produce marketing materials, to track data, and to analyze results
Demonstrates familiarity with fundraising, relationship building, and community relations principles
Bachelor’s degree or comparable experience, plus a minimum of three years of experience in an office role with a proven track record of improving relationships
Effective interpersonal, conversational and presentation skills, demonstrating emotional intelligence, situational awareness and positive writing abilities
Must be highly organized and able to effectively manage multiple projects and competing priorities with professionalism and grace. Must keep good documentation through contact reports and activity tracking, using the donor database according to Salvation Army protocols
Proven project and event management skills
Strong customer service and interpersonal and relationship-building skills
Ability to work professionally with sensitive or confidential information
Software-Related Skills
Microsoft Word, Excel, and PowerPoint required
Working knowledge of integrated database applications and ability to use new software programs with basic training
Manage government relations activities at the local, state, and federal levels in the Northwest Division, including all of Washington and portions of Idaho and Montana, with the ultimate goal of increasing our government funding across the division
Assist advisory organizations with government relations trainings, best practices, and advocacy fulfillment
Collaborate with social service colleagues on government funding opportunities, relationship-building efforts with government partners, and advocacy content creation
In collaboration with the Marketing and Communications team, create and update a suite of advocacy materials that tell our service story and engage external partners
Partner with NW Division leadership and influential community volunteers to effectively network The Salvation Army at local, state, and federal levels
Participate in the government grant requests process by identifying individuals that may be able to advocate on behalf of The Army, researching funding sources and lawmakers’ areas of interest/need, and providing data and stories from suite of government advocacy materials
Maintain up-to-date local, state, and federal government directories for lawmakers and their leadership staff
Manage development, review, and revision of division-wide volunteer program policies and procedures, with utmost priority to ensure the safety of children, elderly, and other vulnerable populations served by volunteers
Support volunteer recruitment for service opportunities such as: feeding the unhoused; teaching financial literacy; Christmas Red Kettle bell-ringing; develop a month-by-month recruitment plan and partner with officers and staff to take an active role in recruitment activities
involve donors in volunteer opportunities, recruiting for ongoing volunteer roles including annual Red Kettle bell ringing campaign, becoming an outright or planned giving donor or joining an advisory organization
Reach out to residents, corporate, and community partners, encouraging participation in Salvation Army volunteer opportunities; develop and implement an annual community outreach plan; conduct education and recruitment presentations
Conceptualize and implement Divisional Headquarters-led group volunteer events. collect and aggregate volunteer data and disseminate to donors and other partners
Participate in volunteer recruitment, retention, and growth-based trainings and share best practices and materials with the field
In collaboration with the Director of Development, provide best practices and training opportunities to the field to help recruit, retain and improve their advisory organization members’ experience and community impact
In collaboration with the Divisional Director of Development, serve as Divisional Headquarters’ liaison to the King County Advisory Board
Calendar, prepare and execute plans and materials for meetings and events
Obtain accurate advisory organization contact information, roles, and minutes from the field
Support field in navigating Divisional Headquarters and Territorial Headquarters requirements and requests to start, execute and complete a fundraising campaign
Track and maintain records including documenting donors’ gifts and pledges, fundraising project totals, donors’ recognition preferences and donors’ communications preferences
Monitor and communicate progress to stakeholders for property and/or project activity and assigned action items
Manage fundraising campaign committee meetings; calendaring, participants, goals and content
In collaboration with Marketing and Communications, support the field with all fundraising campaign event planning and execution needs as well as campaign materials
Collaborate with and be supported by the Divisional Headquarters Development team on all matters
Partner with Divisional Headquarters’ leadership on gathering, interpreting, and translating service statistics for divisional development activities
Manage other projects and duties as requested
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. All employees recognize that The Salvation Army is a church and agree that they will do nothing as employees to undermine the Salvation Army's religious mission.
Work is performed in a normal office environment where there are little or no physical discomfort associated with changes in weather or discomfort associated without noise, dust, dirt, and similar.
Monday through Friday / In-person at Northwest Division Headquarters in Seattle, WA, with opportunity to work remotely on a part-time basis.
A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.
Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Delta Dental DHMO and DPPO dental insurance are offered.
An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time.