Millwright / Plant Maintenance

A Day in the Life of the Outside Plant Technician: This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability.
The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone.
This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing.
This role participates in a 24/7 on-call rotation.
Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference.
Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage
Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment
Monitor, record and repair cable leakage, complying with applicable regulations
Observe and assist co-workers with fiber splicing activities
Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant
Operate bucket trucks, ladders, and field equipment
Participation in a 24/7 on-call rotation
Education: High school diploma or equivalent

• 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical)
• Customer Service
• Basic Computer Skills
• Working alone
• Understand the Outside Plant

401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Benefits listed above are for regular full-time position

The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. Take care of our customers

• Take care of each other
• We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.