Stocker - No Experience Required

We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title: Checker/Stocker
Department: Grocery
Provides prompt, efficient, and friendly service to customers and assist them when necessary. Operates a cash register and the duties which correspond. Unloads product, opens containers, stocks shelves, and rotates product where necessary.
Partnerships
Customer focused
Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
loading or unloading heavy items
making note of and passing along customer suggestions or requests
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Operates cash register accurately and scans product, (where applicable).
Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.
Answers customer questions and concerns and follows-up with appropriate personnel.
Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.
Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.
Perceives immediate surroundings for customer needs and problems for store safety and security.
Communicates clearly and distinctly on the intercom or telephone system.
Reviews weekly store ad to note price changes and sale items.
Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.
Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).
May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Unloads product, opens containers, stocks shelves, and rotates product where necessary.
Assists store management as required (i.e., store displays, decorations for special promotion/events).
Knows code dates on perishable items and can explain to customers.
Changes register tape and ribbons as necessary.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
deal with a few concrete variables.
request supplies verbally or in writing.
No education or experience requirements.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes, possible dampness, and the potential for electrical shock. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, power jack, copier, fax (within wage and hour guidelines).
Has daily contact with customers, co-workers, suppliers/vendors, and the general public.