PHYSICIANS IMMEDIATE CARE--LICENSED PRACTICAL NURSE

Bilingual Patient Support Specialist

Actalent is urgently hiring for a Bilingual Patient Support Specialist.

This role offers an opportunity for a caring, dedicated, and detail-oriented Licensed Practical Nurse to support a primary care team within a Federally Qualified Health Center. The position focuses on providing high-quality ambulatory care to children and adults, including those living in or near public housing, while promoting continuity of care, patient engagement, and adherence to clinical and regulatory standards in a community-focused, nonprofit environment.

Provide compassionate, patient-centered nursing care in an ambulatory primary care setting serving children and adults.

Support primary care and specialty clinics and programs by addressing barriers to care and promoting continuity of care through proactive patient outreach and engagement.

Coordinate care management and core coordination activities to help patients navigate healthcare services and follow care plans.

Handle clinical communications, including answering phone calls and responding to electronic messages, and escalate patient concerns to the registered nurse or provider as appropriate.

Perform and support clinical testing and procedures within the LPN scope of practice, demonstrating accuracy, safety, and professionalism.

Ensure the proper functioning of medical equipment and promptly report any issues or malfunctions.

Manage clinical supplies, including monitoring inventory and restocking exam rooms and clinical areas as needed.

Maintain exam rooms in a clean, organized, and safe condition, following infection prevention and control protocols at all times.

Participate in quality assurance and population health initiatives, such as UDS and HEDIS, to monitor and improve service quality and operational efficiency.

Demonstrate respect for patient autonomy and dignity in all interactions, providing culturally sensitive care and clear, professional communication.

Collaborate effectively with physicians, registered nurses, and other members of the healthcare team to support coordinated, team-based care.

Fully adhere to organizational policies, procedures, standing orders, and clinical protocols to ensure safe and consistent care delivery.

Document patient encounters and clinical activities accurately and promptly in the electronic health record system.

Perform other related duties as assigned to support high-quality primary and specialty care services.

Completion of an accredited Licensed Practical Nurse (LPN) program.

Current, active LPN license in the state of Connecticut.

Minimum of 24 years of related clinical experience in an ambulatory healthcare setting.

Experience in primary care, ambulatory care, or acute care environments.

Knowledge of infection prevention and control practices.

Ability to manage care coordination and care management activities in a primary care setting.

Strong verbal and written communication skills to interact effectively with patients, families, and healthcare team members.

Strong interpersonal and customer service skills to provide a positive patient experience.

Bilingual fluency in Spanish and English.

Ability to maintain confidentiality and comply with HIPAA and other regulatory requirements.

Ability to use or learn electronic health record systems, including Epic.

This is a Permanent position based out of Greenwich, CT.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Employee Assistance Program
• Application Deadline

We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.