Client Account Support Rep

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Simply click APPLY ONLINE and follow the steps to upload your application.
Manage orderbook of assigned accounts including Sales orders and Bulk orders

• Serve as a main point of contact and liaison between the account, internal operations team, and Sales
• Manage the full order life cycle including internal coordination with Sales, Sales Planning, Demand Planning, Procurement, Compliance, Credit, Allocations and Warehousing
• Troubleshoot, communicate, and resolve orderbook issues with Accounts
• Analyze orderbook and develop/ execute a plan to meet customer’s requirements and Sales goals
• Collaborate with the Credit and Return teams to assist customer’s needs and manage chargeback disputes
• Responsible for presenting monthly KPIs to Account Success management and manage daily EDI uploads.
• Meet and represent department with Sales and Accounts, including business travel

Bachelors or Associates degree preferred

• Intermediate Excel knowledge required
• Domestic travel may be required

The hiring range base pay for this position is $42,800 - $56,935 + Bonus + Benefits ​
( gender identity or expression, sexual orientation, age, or disability. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. employees worldwide.
It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.