Front desk /Medical Receptionist NEUROLOGY OFFICE

Job Description
Job Description We are searching for a part time medical receptionist in our highly personalized private neurology and interventional mental health practice led by board-certified neurologist. We specialize in comprehensive neurological care, cognitive disorders, memory disorders, movement disorders, migraine, neuropathy, and advanced treatments for depression, including Transcranial Magnetic Stimulation (TMS) and Spravato® (esketamine).

Our practice is intentionally different from large medical systems. We provide thoughtful, unhurried, patient-centered care while maintaining a warm, supportive, and collaborative office culture. Every member of our team plays an important role in helping patients and families navigate some of the most challenging moments in their lives.

We are looking for someone who enjoys helping people, takes pride in excellent customer service, and wants to become an important part of a close-knit, highly respected medical practice.

We are seeking an energetic, positive, person who is organized, dependable, and personable who will join a special team. This position serves as the first point of contact for our patients and helps ensure that the office runs smoothly and efficiently.

This is an excellent opportunity for someone who enjoys interacting with people, values meaningful work, and thrives in a professional yet friendly environment.

Responsibilities
Answer incoming telephone calls professionally and compassionately
Schedule new and follow-up patient appointments
Register new patients and update demographic information
Verify insurance eligibility and benefits
Obtain referrals and prior authorizations when appropriate
Receive and route patient messages accurately
Respond to patient questions and assist with office communications
Coordinate appointment confirmations and reminders
Scan, upload, and organize medical documents within the electronic medical record
Process incoming faxes and correspondence
Assist with front desk workflow and patient check-in/check-out
Support physicians and clinical staff with administrative tasks
Help maintain an organized, welcoming, and efficient office environment

Qualifications
Preferred qualifications include:
Previous medical office or healthcare reception experience
Excellent communication and interpersonal skills
Professional, compassionate, and courteous demeanor
Strong organizational skills and attention to detail
Ability to multitask while maintaining accuracy
Comfortable learning electronic medical record systems
Reliable attendance and punctuality
Positive attitude with a willingness to help wherever needed

Experience with insurance verification and medical scheduling is preferred but we are willing to train an outstanding candidate with the right attitude and aptitude.

What Makes This Position Different
This is much more than a typical front desk position.
You will work in a practice where patients are genuinely grateful for the care they receive. Every day brings meaningful interactions with patients and families who appreciate kindness, patience, and professionalism.
Our office emphasizes:
Mutual respect
Teamwork
Compassionate patient care
Professional growth
A positive and supportive work environment
Open communication
High standards with appreciation for every team member’s contributions
As our practice continues to grow, there may be opportunities for expanded hours and additional responsibilities for the right person.
If you enjoy helping others, take pride in doing your work well, and would like to become part of a practice that truly values its employees, we would love to hear from you.